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Tag: gaps

8×8 updates CX platform with AI, analytics, and frontline management capabilities

8×8 has released a set of platform updates to the 8×8 Platform for CX that target the operational gaps most commonly stalling organizations, including AI deployments requiring months of integration, queues IT teams cannot monitor in real time, customers abandoning sessions at login, agents stretched across simultaneous digital interactions without visibility into where their attention…

Over 41% of Popular OpenClaw Skills Found to Contain Security Vulnerabilities

As AI agents become more widely adopted, new research is highlighting security gaps within their supporting ecosystems.  A large-scale audit of the OpenClaw skill registry by ClawSecure found that 41.7% of widely used skills contain substantive vulnerabilities, including issues such as command injection and credential exposure. “We audited 2,890+ of the most popular OpenClaw skills…

Notepad++ Fixes Hijacked Update Mechanism Used to Deliver Targeted Malware

Notepad++ has released a security fix to plug gaps that were exploited by an advanced threat actor from China to hijack the software update mechanism to selectively deliver malware to targets of interest. The version 8.9.2 update incorporates what maintainer Don Ho calls a “double lock” design that aims to make the update process “robust…

Weekly Recap: Outlook Add-Ins Hijack, 0-Day Patches, Wormable Botnet & AI Malware

This week’s recap shows how small gaps are turning into big entry points. Not always through new exploits, often through tools, add-ons, cloud setups, or workflows that people already trust and rarely question. Another signal: attackers are mixing old and new methods. Legacy botnet tactics, modern cloud abuse, AI assistance, and supply-chain exposure are being…