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MSPs Turn to AI Ops to Scale Securely in 2026

AI has shifted from experimental add-on to operational backbone for managed service providers.  As service complexity rises, ransomware targets identity and backup layers, and margins tighten, MSPs are embedding AI directly into security, service desk, and backup platforms to automate detection, accelerate response times, and preserve profitability. James Griffin, CEO of CyberSentriq, shares his thoughts…