AI agents in the workplace are increasingly able to retrieve information, coordinate tasks, and even act on a user’s behalf. But important decisions still typically happen through human interaction. As agentic AI threatens to disrupt the SaaS market, Zoom sees an advantage in its ability to capture interactions across video, phone, and in-person meetings —…
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AI, Apps, Global Security News, Risk Management
Zoom sees human conversation as its edge in the agentic AI era
AI agents in the workplace are increasingly able to retrieve information, coordinate tasks, and even act on a user’s behalf. But important decisions still typically happen through human interaction. As agentic AI threatens to disrupt the SaaS market, Zoom sees an advantage in its ability to capture interactions across video, phone, and in-person meetings —…