Critical Start has released SOC AI, a production-proven multi-agent framework powering its AI-led Managed Detection and Response (MDR). SOC AI coordinates ten specialized agents across the full alert investigation and response lifecycle, covering detection, triage, response, threat hunting, and continuous improvement. Each agent operates with a discrete function, a defined scope, and a complete audit…
Tag: managed
AI, Global Security News
Cybanetix unveils Managed AI Service to secure users, models, and agents
Cybanetix has announced the launch of its Managed AI Service to address all three aspects of AI use within the enterprise. Covering employee AI usage, AI governance, and embedded AI, the Managed AI Service combines technology from NOMA, SentinelOne, Microsoft, and Exabeam with Cybanetix consultancy, managed services, and 24/7 Security Operations Centre (SOC) monitoring. The…
AI, Exploits, Global Security News
Insight bundles exposure management, patch operations, and XDR into one service
Insight has launched Insight Managed Exposure Defense, a managed security service designed to help organizations identify and address vulnerabilities. The service aims to help organizations reduce exposure and implement protections without lengthy procurement processes or reliance on multiple vendors. AI-assisted exploit development has compressed the weaponization window from days to hours, and most organizations lack…
AI, Cybersecurity, Global Security News, Government & Policy
Prison communication service Pay Tel exposed hundreds of thousands of driver’s licenses
Cybersecurity firm UpGuard discovered an unprotected Microsoft Azure server managed by Pay Tel containing at least 300,000 driver’s license scans and other government-issued identification documents.
AI, Apps, Global Security News
Jetico expands BestCrypt Data Shelter with zero-trust file access controls
Jetico has announced the extension of BestCrypt Data Shelter to include centrally managed enterprise data access control for sensitive files. The solution allows security teams to define and enforce policies governing which applications, processes and users can access protected files. This default-deny model aligns with zero-trust security principles. “Organizations have made significant progress in encrypting…
AI, Compliance, Cybersecurity, Endpoint, Global Security News, Network Security
Services Revenue Becomes the Channel’s Growth Engine
Halfway into 2026, managed services continue to emerge as one of the industry’s strongest growth engines. Gone are the days when infrastructure deals and one-time product sales dominated partner revenue. Increasingly, the real opportunity lies in the services surrounding technology, from AI advisory and deployment to cybersecurity management and implementation. In this article, we examine…
AI, Apps, Cloud Security, Compliance, Cybersecurity, Data Breaches, Data Security, Endpoint, Global Security News, Network Security, Risk Management
Top 21 MSSP Software to Best Serve Security Clients in 2026
MSSP software is a tool or platform that enables managed security service providers (MSSPs) to deliver outsourced cybersecurity services to organizations. Unlike traditional MSP software, MSSP tools focus specifically on security functions such as threat detection, access control, vulnerability management, and infrastructure protection. MSSPs support organizations ranging from small businesses to enterprises and play a…
Data Breaches, Global Security News
Attackers accessed, downloaded code from Grafana Labs’ GitHub
A threat actor has managed to access Grafana Labs’ GitHub environment and download the company’s codebase, the open-source observability and data visualization firm announced on Sunday. The breach is significant given Grafana Labs’ widespread use across enterprise engineering and DevOps teams worldwide. Grafana Labs is best known for its open-source dashboard and visualization platform, but…
AI, APAC, Global Security News, Risk Management
Q&A: AI Ushers in a New Era in MSP Service Efficiency
The managed services industry is under increasing pressure to scale operations, improve response times, and maintain profitability without continuously adding headcount. For many MSPs, the challenge lies in the operational burden that is created by workflows that still depend heavily on human coordination at nearly every stage of the service desk process. According to Mark…
AI, Global Security News, privacy
Fake OpenAI Privacy Filter Repo Hits #1 on Hugging Face, Draws 244K Downloads
A malicious Hugging Face repository managed to take a spot in the platform’s trending list by impersonating OpenAI’s Privacy Filter open-weight model to deliver a Rust-based information stealer to Windows users. The project, named Open-OSS/privacy-filter, masqueraded as its legitimate counterpart, released by OpenAI late last month (openai/privacy-filter), including copying the entire
AI, APAC, Cloud Security, Compliance, Cybersecurity, Global Security News, Network Security, Risk Management
Best MSP Certifications to Grow Services in 2026
To stay ahead in today’s competitive channel landscape, managed service providers (MSPs) need relevant certifications that validate their expertise and strengthen their credibility across key areas such as cybersecurity, cloud services, and artificial intelligence (AI). With the growing number of role-based and vendor-specific certifications available in 2026, choosing the right ones to expand your service…
AI, Cybersecurity, Global Security News
Top Five Sales Challenges Costing MSPs Cybersecurity Revenue
The managed security services market is projected to grow from $38.31 billion in 2025 to $69.16 billion by 2030[1], with cybersecurity being the fastest-growing sector[2]. Despite this opportunity, many MSPs leave revenue on the table because their go-to-market strategy fails to connect technical expertise with business needs. This execution gap is where most deals stall.…
AI, Global Security News
PyTorch Lightning Compromised in PyPI Supply Chain Attack to Steal Credentials
In yet another software supply chain attack, threat actors have managed to compromise the popular Python package Lightning to push two malicious versions to conduct credential theft. According to Aikido Security, Socket, and StepSecurity, the two malicious versions are versions 2.6.2 and 2.6.3, both of which were published on April 30, 2026. The campaign is…
AI, Compliance, Global Security News
amazee.ai’s amazeeClaw simplifies production deployment of AI agents with regional control
amazee.ai has announced the launch of amazeeClaw, a managed OpenClaw hosting platform that enables developers and enterprises to deploy production-ready AI agents with data sovereignty and regional control without having to set up their own infrastructure. As adoption of AI agents and agentic automation accelerates, organizations are discovering that moving from prototype to production is…
AI, Apps, Compliance, Cybersecurity, Endpoint, Global Security News, malware, Network Security, Risk Management
Margin vs. Madness: Fixing MSSP Top 5 Operational Nightmares
Leading a managed security services provider has never been a comfortable job. And it isn’t now, though the demand for MSSPs has never been higher. The global threat landscape is expanding faster than most enterprise security teams can keep pace with, and organizations across every sector are turning to managed providers to fill the gap. For MSSP leaders, this…
AI, Compliance, Global Security News, Risk Management
Moovila CEO: MSPs Must Focus on ROI, Risk, and Reality in AI Adoption
Understanding the true business return has been a sticking point of managed service providers (MSPs) in the age of AI. Taking a look at any AI initiative involves understanding how much error an operation can tolerate and identifying opportunities to help customers operationalize AI before fully diving in. To break down how to evaluate AI…
AI, Global Security News, Risk Management
Orro Transforms Vulnerability Management with AI-Powered Exposure Management Service
Orro’s Managed CTEM Service Helps Australian Businesses Address Critical Pain Points in Vulnerability Management by Focusing on Risks and Threats, Integrating Data, and Providing Contextual Insights
AI, Cybersecurity, Global Security News
Vodafone Business Launch New AI and Cybersecurity Solutions to Accelerate Small Business Digital Transformation in Partnership with Google Cloud
New managed security and AI concierge services mark the latest milestone in $1billion strategic partnership
AI, Apps, Cybersecurity, Europe, Global Security News, Risk Management
Report: Enterprises Rely on Managed Services to Scale AI
New research has found that an overwhelming majority of executives view managed services as essential for the delivery of agentic AI. Boosting AI with managed services According to the global KPMG Managed Services Outlook Survey 2026, more than 90 percent of executives believe managed services are essential to their agentic AI journeys, and 87 percent…
AI, Global Security News, Network Security
Procure IT & NetWolves Target Enterprise IT Expense Visibility
NetWolves has partnered with Procure IT to integrate its Managed Intelligence Platform into the provider’s Site Connectivity as a Service (SCaaS) offering, aiming to give large enterprises greater visibility into IT spending across vendors, contracts, and services. Why Procure IT and NetWolves formed the partnership The goal is to give Fortune 1000 companies and large…
Global Security News, Network Security
Barracuda SOC Data Shows a Rise in Brute-force Authentication Attacks Targeting Network Devices
Brute-force activity, fast-moving ransomware and new phishing techniques identified in latest Managed XDR analysis
AI, Compliance, Cybersecurity, Data Breaches, Global Security News
RapidScale Set to Announce New Partner Program
RapidScale, a managed cloud services organization, has announced its new partner program to change how it engages with the channel. The Ascend Partner Program is a tiered initiative that accelerates RapidScale’s new solutions-led go-to-market approach and partners’ role as strategic advisors. The program is designed to empower partners to capture a greater share of customer…
AI, Global Security News, Network Security
UJET Launching New Channel-Led Global Sales Motion With Google Cloud
UJET, an innovator in AI-powered contact centers, has announced it will launch a new managed service offering and a strategic sales motion with Google Cloud. The Google Cloud CCaaS by UJET offering brings Google Cloud’s enterprise-grade agentic AI, CX, and contact center solutions to the small- to medium-sized business (SMB) and mid-market sectors through AVANT’s…
AI, Apps, Compliance, Europe, Global Security News
Survey: Governance Gaps Threaten MSP AI Revenue Opportunity
For managed service providers, AI represents a $276 billion opportunity. The problem? More than half of them can’t get their customers ready for it. That’s the headline finding from new research published this week by AvePoint and analyst firm Omdia, which surveyed 333 MSPs across North America, Europe, and Asia-Pacific on what’s actually blocking AI…
AI, Global Security News
Claude Managed Agents bring execution and control to AI agent workflows
Anthropic’s Claude Managed Agents are a suite of composable APIs for building and deploying cloud-hosted agents at scale, handling sandboxed code execution, checkpointing, credential management, scoped permissions, and end-to-end tracing for you. Developers can define tasks, tools, and permissions within a managed environment, while the platform handles execution and state management. The product is currently…
AI, Cybersecurity, Endpoint, Global Security News, Network Security, Risk Management
NWN Launches AI Cyber Suite, Expands Security Partnerships
AI-powered technology solutions provider NWN has announced the launch of NWN Cybersecurity, an AI-enabled managed security operations suite. NWN Experience Management Platform gains advanced integrations with Palo Alto, Cisco, and Arctic Wolf The new suite introduces new managed services, delivers new platform integrations through NWN’s patented Experience Management Platform (EMP), and expands strategic partnerships with…
AI, Global Security News
Acronis MDR by TRU brings 24/7 managed detection and response to MSPs
Acronis has announced the launch of Acronis MDR by Acronis TRU, a globally available 24/7/365 managed detection and response (MDR) service. Built specifically for managed service providers (MSPs) of all sizes, the service provides threat detection, incident response, and cyber resilience powered by the Acronis Threat Research Unit (TRU). With this offering, MSPs can expand…
AI, Compliance, Endpoint, Global Security News
Acronis Launches MDR Solution for MSP Security Services
Acronis is launching a new managed detection and response (MDR) service to provide 24/7 threat detection and response for MSPs. MSPs gain a new way to scale security offerings without an in-house SOC Acronis MDR by Acronis TRU is globally available and provides 24/7/365 threat detection, rapid incident response, and cyber resilience for MSPs of…
AI, Compliance, Exploits, Global Security News, Risk Management
Managed Security Services Shift as AI Reshapes Risk
Managed security services are entering a new phase of growth (and complexity) as AI accelerates both cyberattacks and defense strategies. For MSPs and channel partners, that dual pressure is forcing a shift in how security is delivered, packaged, and monetized. From bundled service offerings to tighter vendor alignment, providers are rethinking their role as strategic…
Cybersecurity, Global Security News
efex acquires IT solutions provider Priority 1 IT, ‘strengthening regional presence and healthcare capability’
efex, one of Australia’s leading providers of managed IT services, cybersecurity, technology solutions, and business optimisation. has acquired Priority 1 IT, strengthening its geographical footprint in Queensland and deepening its healthcare and medical IT capability”.
AI, Global Security News, Russia
Botnet operator behind $14 million in ransomware extortion payments gets 24 months behind bars
A Russian national has been sentenced to 24 months in prison after admitting he managed a botnet used to launch ransomware attacks against dozens of U.S. companies. The judge also imposed a $100,000 fine and ordered him to forfeit $1.6 million linked to the scheme. Court records show that from 2017 to 2021, Ilya Angelov,…
Global Security News, Network Security
WatchGuard Expands NDR Capabilities, Making Advanced Network Threat Detection Practical for MSPs and Midmarket Organisations
Embedded detection, managed services, and automated response simplify NDR adoption for SMEs and MSPs
AI, Global Security News
Darktrace expands MSSP offering with AI-driven managed email security
Darktrace has launched its managed security service for MSSPs, enabling partners to deliver AI-native email security with real-time detection, investigation, and response across the email ecosystem. The launch is supported by updates to the Darktrace Defenders Partner Program designed to provide flexibility and scalability for partners at every stage of their services maturity, helping them…
AI, Compliance, Cybersecurity, Global Security News
Summit Holdings Debuts “MSP as a Service” Operations Model
Summit Holdings is introducing a new MSP-as-a-Service (MSPaaS) operating model to help managed service providers scale faster and improve profitability amid mounting industry pressures. The offering combines white-labeled operational support with integrated tooling, allowing MSPs to expand service delivery and recurring revenue without adding internal headcount. The move comes as many MSPs face growing cybersecurity…
AI, Cloud Security, Compliance, Cybersecurity, Global Security News, Risk Management, Venture
Eon Launches Ransomware Protection for Cloud Databases
As enterprises move critical workloads to managed cloud databases, a growing ransomware recovery gap is emerging across modern cloud infrastructure. Eon is aiming to close that gap with new ransomware protection designed specifically for managed cloud database environments. The new capability expands Eon’s ransomware protection suite and focuses on detecting corruption and restoring trusted data…
Endpoint, Global Security News, Risk Management
Huntress adds tools to its Agentic Security Platform to detect, fix, and prevent endpoint and identity risks
Huntress has announced Managed Endpoint Security Posture Management (ESPM) and Managed Identity Security Posture Management (ISPM), expanding its Agentic Security Platform to deliver end-to-end protection across endpoints, identities, and human risk. Huntress built Managed ESPM from the ground up and developed Managed ISPM in less than four months by leveraging expertise and capabilities from its…
AI, Apps, Cloud Security, Cybersecurity, Global Security News, Risk Management
ArmorPoint and Dynascale Partner on Cloud Infrastructure
ArmorPoint, a provider of managed cybersecurity solutions, has announced a partnership with Dynascale Technologies, a provider of private and hybrid cloud and AI-ready infrastructure. Dynascale embeds ArmorPoint SOC and SIEM into managed infrastructure offering The partnership will enable Dynascale to embed ArmorPoint’s 24/7 managed SOC and SIEM capabilities directly into its fully managed cloud infrastructure. …
AI, Cybersecurity, Data Breaches, Global Security News, Risk Management
LevelBlue Introduces New Resilience Retainer Solution
Managed and professional cybersecurity services provider LevelBlue has announced the debut of Resilience Retainer, a new tool that enables prioritized, rapid access to its elite roster of 300+ incident response (IR) experts, under a more versatile, client-friendly evolution of the traditional IT retainer. Resilience Retainer to unify frontline expertise and provide various security solutions This…
AI, Compliance, Global Security News
Netrio CEO on Building an AI-Powered Services Platform
Managed services provider Netrio is investing heavily in AI to reshape how it delivers IT services to midmarket customers. Through its NetrioNow platform, the company is integrating automation, sentiment analysis, and AI-driven service workflows to streamline support operations and improve customer insights. In a conversation with Channel Insider, CEO Mark Clayman discussed how the platform…
AI, Endpoint, Global Security News
Fortinet advances its Security Operations Platform with unified SOC, agentic AI, and expanded endpoint security
COMPANY NEWS: New innovations unify cloud SOC, agentic AI, managed detection and response, and endpoint protection within a single Security Fabric architecture.
AI, Compliance, Europe, Funding, Global Security News, Venture
Slide Announces $70M Series B Round & EMEA Expansion
Slide, a business continuity and disaster recovery (BCDR) platform designed exclusively for managed services providers (MSPs), announced Tuesday it has raised $70 million in Series B funding as the company accelerates product development and expands internationally. The round was led by venture capital firm General Catalyst, with participation from Base10, Outsiders Fund, futurepresent, Vine Ventures,…
AI, Apps, Data Breaches, Global Security News, Government & Policy, Network Security
FBI Arrests Suspect in $46M U.S. Marshals Crypto Theft
A suspect accused of stealing more than $46 million in cryptocurrency linked to assets managed by the U.S. Marshals Service (USMS) has been arrested in an international law enforcement operation. The suspect, identified as John Daghita, was apprehended Wednesday on the Caribbean island of Saint Martin. “Last night, John Daghita – a U.S. government contractor…
AI, Apps, Cybersecurity, Global Security News, Network Security, Risk Management
LevelBlue Launches Exposure Management for MSSPs with Tenable
LevelBlue is expanding its managed security portfolio for the channel with a new exposure management offering designed to help MSSPs and MSPs deliver deeper visibility into cyber risk across modern IT environments. The Dallas-based managed security provider announced Exposure Management for Partners, a new capability built in partnership with cybersecurity vendor Tenable. The offering expands…
AI, Cybersecurity, Data Breaches, Global Security News, Network Security
MSPs Turn to AI Ops to Scale Securely in 2026
AI has shifted from experimental add-on to operational backbone for managed service providers. As service complexity rises, ransomware targets identity and backup layers, and margins tighten, MSPs are embedding AI directly into security, service desk, and backup platforms to automate detection, accelerate response times, and preserve profitability. James Griffin, CEO of CyberSentriq, shares his thoughts…
AI, Compliance, Cybersecurity, Global Security News
GitLab Expands MSP Program for AI-Driven DevSecOps
GitLab is expanding its managed services strategy with a new MSP partner program designed to help providers deliver agentic AI capabilities across the full software development lifecycle while addressing enterprise data sovereignty and compliance requirements. GitLab targets enterprise demand for agentic AI across the software lifecycle Enterprises are accelerating AI adoption but often encounter bottlenecks…
AI, Apps, Cybersecurity, Data Breaches, Exploits, Global Security News, Government & Policy, malware, Network Security, Risk Management
New Serv-U bugs extend SolarWinds’ run of high-severity disclosures
SolarWinds continues to be besieged by security issues, this time in its Serv-U managed file transfer server. The software company has released four patches for critical Serv-U remote code execution (RCE) vulnerabilities that could allow attackers to gain root (administrator) access to unpatched servers. These four common vulnerabilities and exposures (CVEs) are rated “critical,” the…
AI, Compliance, Cybersecurity, Exploits, Global Security News, Risk Management
All Covered Launches Managed Vulnerability Service
All Covered, a division of Konica Minolta and a managed IT and managed security services provider, has launched a vulnerability remediation service designed to help organizations continuously identify, prioritize, and remediate security vulnerabilities before they can be exploited. Announced Feb. 24, the offering responds to growing demand from organizations, particularly in regulated industries such as…
AI, Global Security News
Spanish police say they have arrested hacker who booked luxury hotel rooms for just one cent
Spain’s police force has announced that it has arrested a 20-year-old man who they claim managed to book luxury hotel rooms worth up to €1,000 a night for just one euro cent. Read more in my article on the Hot for Security blog.
AI, Cybersecurity, Global Security News, Network Security
CYBERSPAN brings AI-driven, agentless network detection to MSSP environments
IntelliGenesis has announced the availability of CYBERSPAN for managed security service providers (MSSPs). The AI-driven network detection and response platform, originally developed to protect small and mid-sized contractors in the Defense Industrial Base, is now optimized for multi-tenant service delivery. Managed security service providers must scale cybersecurity operations across diverse client environments without driving up…
Endpoint, Global Security News
Arctic Wolf expands MSP Security with Aurora Managed Endpoint Defense
Arctic Wolf has announced new endpoint security capabilities for its Managed Service Provider (MSP) partners. The addition of Aurora Managed Endpoint Defense, powered by the Arctic Wolf Aurora Platform, enables partners to deliver stronger customer protection, streamline service delivery, and expand their managed security offerings. As MSPs look to expand their customer base, the demands…
AI, APAC, Apps, Artificial Intelligence, Compliance, Data Breaches, Data Security, Global Security News, privacy, Risk Management, Running an MSP, Tech Analysis
The MSP Guide to Building an AI Strategy for SMBs in 2026
AI is no longer an experimental add-on for managed service providers. In 2026, it’s becoming a baseline expectation for small and midsize businesses looking to scale, improve efficiency, and stay competitive. For MSPs, that shift creates a clear opportunity, and a growing challenge. Many providers understand AI’s potential but still struggle to turn it into…
AI, APAC, Apps, Artificial Intelligence, Compliance, Data Breaches, Data Security, Global Security News, privacy, Risk Management, Running an MSP, Tech Analysis
The MSP Guide to Building an AI Strategy for SMBs in 2026
AI is no longer an experimental add-on for managed service providers. In 2026, it’s becoming a baseline expectation for small and midsize businesses looking to scale, improve efficiency, and stay competitive. For MSPs, that shift creates a clear opportunity, and a growing challenge. Many providers understand AI’s potential but still struggle to turn it into…
AI, APAC, Apps, Artificial Intelligence, Compliance, Data Breaches, Data Security, Global Security News, privacy, Risk Management, Running an MSP, Tech Analysis
The MSP Guide to Building an AI Strategy for SMBs in 2026
AI is no longer an experimental add-on for managed service providers. In 2026, it’s becoming a baseline expectation for small and midsize businesses looking to scale, improve efficiency, and stay competitive. For MSPs, that shift creates a clear opportunity, and a growing challenge. Many providers understand AI’s potential but still struggle to turn it into…
AI, Global Security News, Government & Policy, Industry News
AiStrike introduces AI-powered MDR to reduce costs and alert fatigue
AiStrike announced the launch of AiStrike MDR, an AI-powered managed detection and response (MDR) service designed to replace human-intensive MDR with an AI-led, expert-guided operating model built for scale, speed, and measurable outcomes. Enterprises and government organizations use AiStrike to unify threat intelligence, detection engineering, investigation, and response in a single AI-native platform, improving detection…
AI, Global Security News, Government & Policy, Industry News
AiStrike introduces AI-powered MDR to reduce costs and alert fatigue
AiStrike announced the launch of AiStrike MDR, an AI-powered managed detection and response (MDR) service designed to replace human-intensive MDR with an AI-led, expert-guided operating model built for scale, speed, and measurable outcomes. Enterprises and government organizations use AiStrike to unify threat intelligence, detection engineering, investigation, and response in a single AI-native platform, improving detection…