As enterprises move from blockchain pilots to production deployments, MSPs are reassessing how the technology fits into their 2026 service strategies. In this Q&A, Cosmos Labs co-CEO and co-founder Barry Plunkett breaks down where demand is forming—from regulated tokenization projects to blockchain infrastructure operations—and how MSPs can turn scarce expertise into durable, recurring revenue. How…
Category: Running an MSP
AI, APAC, Apps, Artificial Intelligence, Compliance, Data Breaches, Data Security, Global Security News, privacy, Risk Management, Running an MSP, Tech Analysis
The MSP Guide to Building an AI Strategy for SMBs in 2026
AI is no longer an experimental add-on for managed service providers. In 2026, it’s becoming a baseline expectation for small and midsize businesses looking to scale, improve efficiency, and stay competitive. For MSPs, that shift creates a clear opportunity, and a growing challenge. Many providers understand AI’s potential but still struggle to turn it into…
AI, APAC, Apps, Artificial Intelligence, Compliance, Data Breaches, Data Security, Global Security News, privacy, Risk Management, Running an MSP, Tech Analysis
The MSP Guide to Building an AI Strategy for SMBs in 2026
AI is no longer an experimental add-on for managed service providers. In 2026, it’s becoming a baseline expectation for small and midsize businesses looking to scale, improve efficiency, and stay competitive. For MSPs, that shift creates a clear opportunity, and a growing challenge. Many providers understand AI’s potential but still struggle to turn it into…
AI, APAC, Apps, Artificial Intelligence, Compliance, Data Breaches, Data Security, Global Security News, privacy, Risk Management, Running an MSP, Tech Analysis
The MSP Guide to Building an AI Strategy for SMBs in 2026
AI is no longer an experimental add-on for managed service providers. In 2026, it’s becoming a baseline expectation for small and midsize businesses looking to scale, improve efficiency, and stay competitive. For MSPs, that shift creates a clear opportunity, and a growing challenge. Many providers understand AI’s potential but still struggle to turn it into…
AI, APAC, Cybersecurity, Global Security News, Running an MSP
What Integris’ AIOps Framework Signals for MSPs & SMBs
As MSPs race to turn AI experimentation into repeatable business value, Integris is betting that disciplined internal operations, and not tooling alone, are the key to making AI work for SMBs. In an interview with Channel Insider, Integris CIO Dr. Brian Luckey and Chief Transformation Officer Kris Laskarzewski described how more than a year of…
AI, APAC, Cybersecurity, Global Security News, Running an MSP
What Integris’ AIOps Framework Signals for MSPs & SMBs
As MSPs race to turn AI experimentation into repeatable business value, Integris is betting that disciplined internal operations, and not tooling alone, are the key to making AI work for SMBs. In an interview with Channel Insider, Integris CIO Dr. Brian Luckey and Chief Transformation Officer Kris Laskarzewski described how more than a year of…
AI, APAC, Cybersecurity, Global Security News, Running an MSP
What Integris’ AIOps Framework Signals for MSPs & SMBs
As MSPs race to turn AI experimentation into repeatable business value, Integris is betting that disciplined internal operations, and not tooling alone, are the key to making AI work for SMBs. In an interview with Channel Insider, Integris CIO Dr. Brian Luckey and Chief Transformation Officer Kris Laskarzewski described how more than a year of…
Global IT News, Global Security News, News and Trends, Running an MSP
Q&A: The Hidden Costs Behind MSP Growth and Margin Pressure
Managed service providers are reporting strong revenue growth, but many say profitability is moving in the opposite direction. As tool costs rise and service complexity increases, margins are failing to keep pace—creating a paradox for growing partners. Paessler Director of Global MSP Sales Edward Knight shared more about this trend and his advice for MSPs…
Global IT News, Global Security News, Running an MSP
The Ultimate Guide to Preparing to Sell Your MSP
Selling your MSP is a big decision, one that requires careful planning to pull off a successful exit. To achieve the best outcome, you need to invest in planning, clean up your operations, and understand what buyers will look for during the acquisition process. Preparing to sell also means considering important details, including how your…
Global IT News, Global Security News, News and Trends, Running an MSP
Evergreen’s Craig Fulton on Why MSP Operations Matter in 2026
As MSP owners continue to weigh potential M&A opportunities or even just take a new look at the future of their businesses, operational strength is becoming crucial to success. We spoke with Craig Fulton, an M&A advisor at Evergreen, about why MSPs need to focus on business operations in 2026, whether they plan to sell…
Global Security News, Running an MSP
CHG-Meridian Exec on Channel Leasing Strategies
As enterprise IT budgets tighten and hardware refresh cycles speed up, channel partners are increasingly turning to leasing models to keep deals moving and customers engaged. We spoke with Simon Harrsen, executive vice president, North America at CHG-Meridian, about the impact leasing sales models can have on how channel partners approach their customers’ hardware needs…
Emerging Tech, Global Security News, News and Trends, Running an MSP
XenTegra CTO Sellers on AI, Security & More 2026 Opportunities
Now that December is in full swing, the upcoming calendar year isn’t just a distant thought: the time to prepare for 2026 is now. We spoke with Phillip Sellers, the recently-appointed chief technology officer at solutions provider XenTegra, about his analysis of 2025 and the opportunities ahead in 2026. Why AI adoption and security pressures…
Global IT News, Global Security News, Running an MSP
Truly SMB Execs on CEO Transition and SMB AI Needs
UK-based provider Truly SMB recently announced its co-founder, Vicky Critchley, has transitioned from CEO into a new role focused on long-term strategy. We spoke with Critchley and newly-appointed CEO, Tim Rookes, about the move and how the business serves SMBs looking for support along their AI journeys. Truly SMB restructures leadership to advance long-term AI…
Global IT News, Global Security News, Running an MSP
Integris CIO on AI-Native Infrastructure, Other MSP Focus Areas
As AI-enabled solutions come to the market in record speed, MSPs need to determine how to best leverage technology to build more efficient operations. We spoke with Integris CIO Brian Luckey about his view on what partners and their clients need to do to set themselves up for success in 2026. Why PSA tools and…
Global Security News, North America, Running an MSP
DataStrike COO on H-1B Visa Concerns & Building Domestic Staff
As H-1B visa costs skyrocket due to recent federal action, many companies are reconsidering their talent sourcing heading into 2026. We spoke with Rob Brown, president and COO at database and cloud services provider DataStrike, about his company’s decision to retain domestic talent and where the market for onshore teams is heading. Why service providers…
Global IT News, Global Security News, Running an MSP
Netrio CEO: AI, Security Shape Next Era of IT Services
As service providers and channel partners continue to support customers through the end of 2025 and look ahead to 2026, they are weighing opportunities and challenges in a variety of areas. We spoke with Netrio CEO Mark Clayman about his vision for a strategic partner-driven approach to IT services and how AI capabilities will help…
Global IT News, Global Security News, News and Trends, Running an MSP
Orchestrate Technologies CEO on Success with Syncro
Syncro, a platform provider for growing MSPs and IT teams, recently announced that Orchestrate Technologies, which serves professional services, healthcare, and manufacturing clients, improved operational efficiency, technician productivity, and customer satisfaction by using Syncro XMM (Extended Monitoring and Management). SLA violations down 77 percent and technician utilization up without additional headcount Orchestrate was able to…
Emerging Tech, Global Security News, News and Trends, Running an MSP
Q&A: Why MSPs Need to Evolve Into Security Educators
MSPs have a lot on their plate these days, but they also need to consider where and how they can evolve their business to remain competitive. In this Q&A, Hexnode CEO Apu Pavithran shares why he believes MSPs can gain a competitive edge by focusing on educating their clients, rather than just serving them technology.…
Global IT News, Global Security News, Running an MSP
Q&A: Modern Manufacturing Calls for Modern UCaaS
In a new series of Q&As and interviews, we’re focusing on vertical-first approaches to various technologies, enabling MSPs and resellers to deliver impactful, business-ready solutions to their clients. In this edition, we focus on the digital transformation underway in manufacturing and what your clients might need from you as a provider. Paul Holden is the…