Philipp Heltewig on NiCE’s AI reinvention and where Australia is placed. Enterprise Solutions coverage from iTWire.
Tag: NiCE’s
AI, Global Security News
iTWire TV: NiCE Bets Big on Australia as Agentic AI Rewires the Contact Centre
GUEST INTERVIEW: NiCE’s new ANZ boss says the days of pressing zero and repeating “operator” are numbered, and a US$955 million acquisition is the reason why.
AI, Global Security News
NiCE Bets Big on Australia as Agentic AI Rewires the Contact Centre
GUEST INTERVIEW: NiCE’s new ANZ boss says the days of pressing zero and repeating “operator” are numbered, and a US$955 million acquisition is the reason why.