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Tag: ServiceNow

Tanium Teams With ServiceNow on Autonomous IT Solution

Autonomous IT organization Tanium is joining forces with ServiceNow to deliver a joint Autonomous IT solution, ITOM AI Prime. This bundled offering integrates Tanium Autonomous IT Platform with ServiceNow IT Operations Management (ITOM) AI Prime into a single solution. Tanium and ServiceNow continue to support integrated workflows across IT operations The joint solution provides a…

ServiceNow continues its AI transformation with an integrated experience

ServiceNow has unveiled updates to its workflow management platform advancing its redefinition of itself as the “AI control tower for business reinvention” at its Knowledge customer event this week. The AI Control Tower product itself, introduced at last year’s event, gets new integrations with Microsoft Azure, Amazon Web Services (AWS), Google Cloud Platform (GCP) and…

ServiceNow strengthens enterprise AI security with Autonomous Security & Risk platform

ServiceNow has launched Autonomous Security & Risk to govern every AI agent, identity, and connected asset. Armis delivers continuous asset intelligence across code, IT, OT, IoT, and connected assets, while Veza provides fine-grained visibility, intelligence, and governance for both human and non-human identities. Security and risk crossed $1 billion in annual contract value (ACV) for…

ServiceNow AI Platform Vulnerability Enables Unauthenticated RCE

ServiceNow has addressed a critical vulnerability in its AI Platform that could have allowed unauthenticated remote code execution in enterprise environments.  The flaw has a CVSS score of 9.8, reflecting its high severity and potential impact on workflow automation and AI-driven operations. “This vulnerability could potentially enable an unauthenticated user, in certain circumstances, to remotely…

ServiceNow plans automation of L1 Service Desk roles, promises more AI ‘specialists’ to come

ServiceNow plans to unleash the first member of its Autonomous Workforce, the Level 1 Service Desk AI specialist, next quarter. The agent will autonomously diagnose and resolve common IT support requests such as password resets, provisioning of software access, and network troubleshooting. It will base its actions on information from enterprise knowledge bases, historical incident…

Why CoreX Acquired InSource’s ServiceNow Unit in 2026

Earlier this year, CoreX announced that it would be acquiring InSource’s ServiceNow business unit to expand ServiceNow delivery capabilities. Companies say deal is a strategic move to scale ServiceNow services The companies involved say the deal will create a single, purpose-built organization to scale with intent, elevate enterprise transformation outcomes, and meet worldwide demand for…