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Category: Messaging

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Manychat taps $140M to boost its business messaging platform with AI

Chatbots and other kinds of AI agents may feel like a dime a dozen these days. But the truth is that, for both businesses and consumers, some may be infinitely more useful (and perhaps less dystopian) than others. Today, a startup that’s built a successful business around that concept is announcing a major growth round…

Instagram upgrades DMs with music-sharing, message scheduling, translation and more

Instagram is upgrading its direct messages, also known as DMs, with a handful of new features that make its messaging system more competitive with alternatives, like Apple’s iMessage and other third-party apps. On Wednesday, Instagram users globally will gain access to tools to translate messages across 99 languages, tools to schedule and pin messages to…

Why Phishers Love New TLDs Like .shop, .top and .xyz

Phishing attacks increased nearly 40 percent in the year ending August 2024, with much of that growth concentrated at a small number of new generic top-level domains (gTLDs) — such as .shop, .top, .xyz — that attract scammers with rock-bottom prices and no meaningful registration requirements, new research finds. Meanwhile, the nonprofit entity that oversees…