Yelp said on Tuesday that it’s working on deploying AI-powered “voice agents” to help service providers and restaurants handle calls, answer basic questions, and accomplish tasks like adding a customer to a restaurant waitlist. Yelp says its agents don’t require a complicated setup or API integrations, and can draw from existing metadata along with data…
Category: Restaurants
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Blackbird gobbles up $50M for its blockchain-based payment-loyalty app for restaurants
A founder who has carved out a name for himself building products to help restaurants connect better with would-be diners has raised $50 million for his latest startup: a new take on the idea of customer loyalty. Blackbird Labs has built a payments-meets-loyalty-meets-blockchain platform for restaurants to grow repeat business while reducing some of the…
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Access bets people will pay thousands of dollars a year for guaranteed restaurant reservations
Once, not long ago, booking a table at a hot new restaurant didn’t entail a midnight dash to Resy. Truly, we didn’t know how good we had it then. Hours-long lines out the door are now the norm, not the exception, in major cities from New York to Los Angeles. One reason is that restaurants…