Category: Channel Analysis

As artificial intelligence becomes embedded across business operations, governance is re-emerging as a strategic priority, particularly for organizations operating in regulated or risk-sensitive industries. While governance itself is not new, the scale and complexity of modern AI systems are forcing enterprises to rethink how they manage risk and accountability. Channel Insider spoke with Anthony Habayeb,…

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Throughout December and early January, we have spoken with executives at vendors, service providers, and other channel organizations about their goals for 2026.  Below are some of the key takeaways from our reporting: MSPs are reassessing core ITSM, RMM, and PSA platforms as customer needs grow more complex and AI-driven. Managed services continue to expand…

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As the channel closes out a year defined by rapid growth and strengthening partnerships, one theme will carry over to 2026: consolidation and modernization across IT infrastructure and operations (I&O) will define the year. Managed service providers (MSPs), solution providers, and vendors will recalibrate their strategies in response to market disruption, rising security threats, and…

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As 2025 draws to a close, IT channel leaders are already preparing for a pivotal year ahead.  Conversations with MSP executives, vendors, and channel strategists throughout the past year  point to a common conclusion: 2026 will test whether traditional managed services models can keep pace with accelerating AI adoption, rising security demands, and tighter customer…

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As 2025 comes to a close, we’re reflecting back on the news and analysis we worked on all year long. Below are a few of our favorites, chosen either because they were significant to the channel landscape or simply because we enjoyed crafting them. We also share what about the work we found particularly compelling.…

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Ataccama has secured a strategic investment from Snowflake Ventures, a move that strengthens the companies’ existing partnership and underscores growing demand for trusted, explainable data as enterprises scale AI initiatives.  Data trust becomes a cornerstone of enterprise AI Announced Dec. 9, the funding reflects both firms’ alignment around delivering reliable, context-rich data across the Snowflake…

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The demand for AI infrastructure is unlocking new revenue streams for channel providers in related technologies and services. We spoke with LL Lee, the chief channel officer at OptiCool, about why he’s betting on the power of the channel to scale cooling technology next year. High-density cooling technology addresses ongoing power concerns OptiCool offers a…

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At Ingram Micro’s annual conference, the company showcased its Xvantage platform and celebrated wins alongside partners. ONE conference highlights AI investments, evolution of channel model Much of the mainstage keynotes on both days of the conference emphasized Ingram Micro’s years-long investments in AI across their internal and partner-facing technologies.  “Three years ago, we took this…

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The security landscape is ever-evolving, and along with it, businesses of all sizes are changing their security approaches. This article dives into the prevalence of trust in today’s data privacy, security, and more. Chief Trust Officer title gains popularity as organizations double down on security Security leaders have long held a variety of titles to…

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As the days begin to get shorter, evening temperatures start to dip, and pumpkin spice season approaches, solace for Americans who lament the end of summer is already underway: football.  While gridiron warriors defend their home turfs in modern-day gladiator colosseums like Lambeau Field, Lincoln Financial Field, and Gillette Stadium, IT service providers are fighting…

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Dell Technologies just delivered a record-setting second quarter, reporting $29.8 billion in revenue, up 19% year over year, even as its storage and consumer PC businesses struggled. Vice Chairman and COO Jeff Clarke acknowledged those challenges but made it clear what’s driving momentum: artificial intelligence. “Customers are getting real value out of AI. They have…

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Mark Mangelson is the Chief Revenue Officer for Skillable, managing the global Revenue and Services teams. In this Q&A with Channel Insider, he breaks down why tech vendors need to keep channel partners top of mind as they navigate new buying habits and expand customer bases. This Q&A has been lightly edited for grammar and…

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While hosting thousands of channel leaders in Nashville at ChannelCon, GTIA released its latest findings on how SMB executives are approaching tech spend this year.  Demand for tech remains high as SMBs focus on how to drive business forward The annual end-user research provides MSPs and other channel partners with valuable insights into how their…

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Security, compliance, and risk platform for service providers, Apptega, recently released findings from its second annual report on compliance, indicating that the market is maturing, yet crowded, with 87 percent of security providers now offering compliance services. The State of Continuous Compliance Report is a survey conducted from February to April 2025 among practice leaders…

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It had been a few weeks since a new Broadcom decision affecting partners who still leverage VMware solutions for clients. So, naturally, that had to change, and Broadcom stirred the pot yet again, announcing a significant reduction in the amount of partners eligible to continue servicing customers directly. Why confusion, anger, and fear don’t have…

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