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Category: Global IT News

Credit Risk Analysis: From Traditional Methods to Digital & AI-Driven Approaches

Assessing creditworthiness has always played a central role in financial decision-making. For banks, lenders, and investment firms, evaluating the likelihood of borrower default is essential to survival. With rising global debt levels, increased regulatory pressure, and expanding data availability, credit risk analytics has evolved from a spreadsheet-driven practice to a technologically sophisticated system integrating artificial…

Channelscaler’s New Capabilities in Partner Program Automation

Channelscaler, a platform for modern ecosystems, is working to transform partner ecosystems for the AI era and innovate with purpose by adding several new modules to its next-gen, AI-powered Partner Relationship Management (PRM) platform. PRM platform offers lead management, partner locator, and more The platform will feature built-in intelligence and scalability to enhance partner engagement,…

Salesforce Debuts Agentforce IT Service: Agentic AI Support

Recently, Salesforce unveiled a new solution to help organizations recover lost hours to common and complex IT challenges. New solution promises to bring conversational AI enablement to IT teams The new solution, Agentforce IT Service, is an agent-first, conversational-first IT support product suite. It is a scalable, secure, and trusted offering designed to ease the…

Strategic roadmap from governance to AI: How to balance progress with protection

GUEST OPINION: Australian businesses are under increasing pressure to innovate at speed while maintaining robust information management. The rapid adoption of digital tools and AI has created new opportunities for growth, efficiency, and customer engagement. However, regulatory environments continue to evolve at the same time, demanding stronger governance of data and information practices. Leaders now…

How AI-driven security helps organisations stay ahead of evolving cyber threats

GUEST OPINION: Cyber threats evolve faster than most organisations can adapt, with attackers combining automation, artificial intelligence (AI), and targeted techniques to exploit vulnerabilities with precision across industries. Organisations face more than the task of responding to these known threats. They must also predict and prevent new attack methods before they cause disruption. AI is…

Speed, Identity, and AI: Redefining Cybersecurity for Australian Organisations

GUEST OPINION:  Cybersecurity teams have always grappled with emerging technologies, increasingly sophisticated attacks and new regulations. However, as organisations accelerate AI and cloud adoption, digitise services, and adapt to evolving compliance regulations, security challenges continue to grow in tandem with the expansion of attack surfaces.

AI and automation ‘boost productivity, enabling tech teams to focus more on strategic priorities’: research

98% of Australian tech departments who are leveraging AI and automation have experienced a return on their investment Tech teams experience an improved employee experience (53%), increased productivity (50%), and revenue growth (48%) from leveraging AI and automation 99% of tech leaders require new hires to hold AI and automation proficiency, but 90% find it…

Video: Q3 2025 Channel Recap: Broadcom Shake-Up, Scale Computing Acquisition, AI Services & Quantum Trends

Join Katie Bavoso, Victoria Durgin, and Jordan Smith from Channel Insider as they recap the biggest IT channel news and trends from Quarter 3 of 2025. From Broadcom’s latest VMware partner program changes and Scale Computing’s surprise acquisition, to the rise of AI-managed services and the looming quantum security revolution, this quarterly editorial recap dives…

WatchGuard Debuts Next-Gen Firebox Rackmounts for MSPs

WatchGuard Technologies, a provider of unified cybersecurity for MSPs, recently announced the new next-generation Firebox M Series rackmount appliances. These new appliances will combine high-performance firewalling, zero-trust access via a FireCloud promotion, and enterprise-grade security in a unified platform developed for scalability, performance, and simplified deployment. The Firebox M Series empowers MSPs and their customers…

WatchGuard Debuts Next-Gen Firebox Rackmounts for MSPs

WatchGuard Technologies, a provider of unified cybersecurity for MSPs, recently announced the new next-generation Firebox M Series rackmount appliances. These new appliances will combine high-performance firewalling, zero-trust access via a FireCloud promotion, and enterprise-grade security in a unified platform developed for scalability, performance, and simplified deployment. The Firebox M Series empowers MSPs and their customers…

WatchGuard Debuts Next-Gen Firebox Rackmounts for MSPs

WatchGuard Technologies, a provider of unified cybersecurity for MSPs, recently announced the new next-generation Firebox M Series rackmount appliances. These new appliances will combine high-performance firewalling, zero-trust access via a FireCloud promotion, and enterprise-grade security in a unified platform developed for scalability, performance, and simplified deployment. The Firebox M Series empowers MSPs and their customers…

WatchGuard Debuts Next-Gen Firebox Rackmounts for MSPs

WatchGuard Technologies, a provider of unified cybersecurity for MSPs, recently announced the new next-generation Firebox M Series rackmount appliances. These new appliances will combine high-performance firewalling, zero-trust access via a FireCloud promotion, and enterprise-grade security in a unified platform developed for scalability, performance, and simplified deployment. The Firebox M Series empowers MSPs and their customers…

WatchGuard Debuts Next-Gen Firebox Rackmounts for MSPs

WatchGuard Technologies, a provider of unified cybersecurity for MSPs, recently announced the new next-generation Firebox M Series rackmount appliances. These new appliances will combine high-performance firewalling, zero-trust access via a FireCloud promotion, and enterprise-grade security in a unified platform developed for scalability, performance, and simplified deployment. The Firebox M Series empowers MSPs and their customers…

WatchGuard Debuts Next-Gen Firebox Rackmounts for MSPs

WatchGuard Technologies, a provider of unified cybersecurity for MSPs, recently announced the new next-generation Firebox M Series rackmount appliances. These new appliances will combine high-performance firewalling, zero-trust access via a FireCloud promotion, and enterprise-grade security in a unified platform developed for scalability, performance, and simplified deployment. The Firebox M Series empowers MSPs and their customers…

Australian Clinical Labs ordered to pay penalties in relation to ‘Medlab Pathology data breach in first for Privacy Act’

The Federal Court yesterday ordered that Australian Clinical Labs (ACL) pay $5.8 million in civil penalties in relation to a data breach by its Medlab Pathology business in February 2022. The breach resulted in the unauthorised access and exfiltration of the personal information of over 223,000 individuals.

Why Australian government agencies must rethink network visibility across critical infrastructure

GUEST OPINION:  Government agencies in Australia and across Asia Pacific are facing a new era of cybersecurity threats, where digital and physical infrastructure are deeply intertwined, and where public trust hinges on uninterrupted services. From public transportation systems and utilities to health records and national ID platforms, the public sector now operates some of the most targeted and mission-critical…

PagerDuty launches ‘industry’s first end-to-end AI Agent Suite, slashing incident response times’ and ‘empowering teams to innovate

Over 150 platform enhancements and new AI-powered integrations set a new standard for operational resilience and developer productivity PagerDuty, Inc. (NYSE:PD), the global leader in digital operations management, today announced the launch of the industry’s first end-to-end AI agent suite.

PagerDuty launches ‘industry’s first end-to-end AI Agent Suite, slashing incident response times’ and ‘empowering teams to innovate

Over 150 platform enhancements and new AI-powered integrations set a new standard for operational resilience and developer productivity PagerDuty, Inc. (NYSE:PD), the global leader in digital operations management, today announced the launch of the industry’s first end-to-end AI agent suite.

PagerDuty launches ‘industry’s first end-to-end AI Agent Suite, slashing incident response times’ and ‘empowering teams to innovate

Over 150 platform enhancements and new AI-powered integrations set a new standard for operational resilience and developer productivity PagerDuty, Inc. (NYSE:PD), the global leader in digital operations management, today announced the launch of the industry’s first end-to-end AI agent suite.

PagerDuty launches ‘industry’s first end-to-end AI Agent Suite, slashing incident response times’ and ‘empowering teams to innovate

Over 150 platform enhancements and new AI-powered integrations set a new standard for operational resilience and developer productivity PagerDuty, Inc. (NYSE:PD), the global leader in digital operations management, today announced the launch of the industry’s first end-to-end AI agent suite.

PagerDuty launches ‘industry’s first end-to-end AI Agent Suite, slashing incident response times’ and ‘empowering teams to innovate

Over 150 platform enhancements and new AI-powered integrations set a new standard for operational resilience and developer productivity PagerDuty, Inc. (NYSE:PD), the global leader in digital operations management, today announced the launch of the industry’s first end-to-end AI agent suite.

PagerDuty launches ‘industry’s first end-to-end AI Agent Suite, slashing incident response times’ and ‘empowering teams to innovate

Over 150 platform enhancements and new AI-powered integrations set a new standard for operational resilience and developer productivity PagerDuty, Inc. (NYSE:PD), the global leader in digital operations management, today announced the launch of the industry’s first end-to-end AI agent suite.

PagerDuty launches ‘industry’s first end-to-end AI Agent Suite, slashing incident response times’ and ‘empowering teams to innovate

Over 150 platform enhancements and new AI-powered integrations set a new standard for operational resilience and developer productivity PagerDuty, Inc. (NYSE:PD), the global leader in digital operations management, today announced the launch of the industry’s first end-to-end AI agent suite.