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Category: Global IT News

10 Benefits of using an AI thought companion for daily reflection

GUEST OPINION: Daily reflection is one of the simplest, most powerful practices for mental clarity, decision-making, and emotional balance. The challenge is consistency: people struggle to find the right prompts, the right time, and the right feedback loop. That’s where an AI thought companion shines, an always-available, privacy-aware assistant that guides micro-reflections, surfaces patterns, and…

WhatsApp patches serious bug exploited for targeted attacks

Meta has released an important update for WhatsApp that patches CVE-2025-55177, a serious vulnerability that is actively exploited. The vulnerability, along with another vulnerability (CVE-2025-43300), has been used to install spyware on iPhones and Macs. According to Meta’s spokesperson Margarita Franklin, nearly 200 people have been monitored using the installed spyware and have been informed…

Video: Kite Technology Group on Serving Independent Insurance Agencies | Compliance, AI & Go-Giver Growth

In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Adam Atwell (CTO, Microsoft MVP, Partner) and Jason Gobbel (Chief Solutions Officer, Partner) of Kite Technology Group. The conversation dives into how Kite specializes in supporting independent insurance agencies, a highly regulated industry where compliance, cybersecurity, and customer trust are critical.…

Video: Kite Technology Group on Serving Independent Insurance Agencies | Compliance, AI & Go-Giver Growth

In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Adam Atwell (CTO, Microsoft MVP, Partner) and Jason Gobbel (Chief Solutions Officer, Partner) of Kite Technology Group. The conversation dives into how Kite specializes in supporting independent insurance agencies, a highly regulated industry where compliance, cybersecurity, and customer trust are critical.…

How AI sentiment reveals what customers think before they say it

GUEST OPINION: Customers form impressions based on how they’re treated throughout an interaction. Their tone shifts when they feel heard and understood, or dismissed, yet traditional contact centre metrics often overlook this. Average handle time and resolution rates focus on outcomes, not how the experience unfolds. Surveys arrive too late, and sample reviews miss critical…

How Synthetic Data is Unlocking New Opportunities for Intelligent Video in Australia

GUEST OPINION:  Video technology has advanced significantly in recent decades, particularly with improvements in video analytics and AI. As the global AI market is projected to soar to USD 1.3 trillion by 2030, according to MarketsandMarkets, one of the major challenges hindering this growth is access to large, high-quality datasets for AI training. Synthetic data is…

Blackpoint Cyber and NinjaOne Team on MSP Security

Blackpoint Cyber, a managed detection and response (MDR) provider, and NinjaOne, an automated endpoint management platform, are partnering to enhance cybersecurity for MSPs. Endpoint management and threat detection meet as channel-focused companies partner Together, the partnership will bring cybersecurity and automated endpoint management solutions to deliver operational simplicity, rapid threat detection, and resilient IT environments.…

Blackpoint Cyber and NinjaOne Team on MSP Security

Blackpoint Cyber, a managed detection and response (MDR) provider, and NinjaOne, an automated endpoint management platform, are partnering to enhance cybersecurity for MSPs. Endpoint management and threat detection meet as channel-focused companies partner Together, the partnership will bring cybersecurity and automated endpoint management solutions to deliver operational simplicity, rapid threat detection, and resilient IT environments.…

SecureW2 Updates Boost Zero-Trust Access and Identity Security

SecureW2 has introduced a set of enhancements to its JoinNow Platform designed to improve how organizations evaluate and enforce trust across devices, users, and workloads. The updates introduce condition-aware policies that respond in real-time to identity and security signals, replacing reliance on static certificate lifecycles. How SecureW2 uses identity and device data for real-time policy…

SecureW2 Updates Boost Zero-Trust Access and Identity Security

SecureW2 has introduced a set of enhancements to its JoinNow Platform designed to improve how organizations evaluate and enforce trust across devices, users, and workloads. The updates introduce condition-aware policies that respond in real-time to identity and security signals, replacing reliance on static certificate lifecycles. How SecureW2 uses identity and device data for real-time policy…

Caylent Research on Database Migrations: What to Know

National services provider Caylent recently released the results of a survey focused on trends in database migration projects within the enterprise market. We spoke with Ryan Gross, the company’s head of data and applications, about the results and how Caylent is leveraging AI to better support its own clients. Why database migrations are rarely completed…

Caylent Research on Database Migrations: What to Know

National services provider Caylent recently released the results of a survey focused on trends in database migration projects within the enterprise market. We spoke with Ryan Gross, the company’s head of data and applications, about the results and how Caylent is leveraging AI to better support its own clients. Why database migrations are rarely completed…

2025 Giving Day powers record support for Anglicare Victoria

COMPANY NEWS: Blue Connections IT and Dell Technologies recently joined forces for their fourth annual Giving Day event, this time in support of Anglicare Victoria’s emergency relief services. Held at Blue Connections IT’s Scoresby headquarters, the 2025 Giving Day brought together a record number of volunteers who packed hundreds of hampers and backpacks to assist…

2025 Giving Day powers record support for Anglicare Victoria

COMPANY NEWS: Blue Connections IT and Dell Technologies recently joined forces for their fourth annual Giving Day event, this time in support of Anglicare Victoria’s emergency relief services. Held at Blue Connections IT’s Scoresby headquarters, the 2025 Giving Day brought together a record number of volunteers who packed hundreds of hampers and backpacks to assist…

2025 Giving Day powers record support for Anglicare Victoria

COMPANY NEWS: Blue Connections IT and Dell Technologies recently joined forces for their fourth annual Giving Day event, this time in support of Anglicare Victoria’s emergency relief services. Held at Blue Connections IT’s Scoresby headquarters, the 2025 Giving Day brought together a record number of volunteers who packed hundreds of hampers and backpacks to assist…

Australia’s AI trust gap is a productivity risk we can’t ignore

Federal Treasurer Jim Chalmers, along with policymakers and business leaders, has highlighted one of the most pressing challenges facing the Australian economy: flatlining productivity. One topic certain to dominate the conversation is artificial intelligence (AI), not only because of its potential to turbocharge productivity, but also poses risk if deployed without trust, governance and national…

Australia’s AI trust gap is a productivity risk we can’t ignore

Federal Treasurer Jim Chalmers, along with policymakers and business leaders, has highlighted one of the most pressing challenges facing the Australian economy: flatlining productivity. One topic certain to dominate the conversation is artificial intelligence (AI), not only because of its potential to turbocharge productivity, but also poses risk if deployed without trust, governance and national…

Australia’s AI trust gap is a productivity risk we can’t ignore

Federal Treasurer Jim Chalmers, along with policymakers and business leaders, has highlighted one of the most pressing challenges facing the Australian economy: flatlining productivity. One topic certain to dominate the conversation is artificial intelligence (AI), not only because of its potential to turbocharge productivity, but also poses risk if deployed without trust, governance and national…

HPE Juniper Upgrades Mist AI for Autonomous IT Ops

HPE Juniper Networking just announced a major update to its Mist AI platform. This is the first move since Hewlett Packard Enterprise closed its $14 billion acquisition of Juniper in July. The focus is agentic AI designed to push enterprise, branch, and data center networks closer to becoming fully “self-driving.” Marvis AI assistant now leverages…

HPE Juniper Upgrades Mist AI for Autonomous IT Ops

HPE Juniper Networking just announced a major update to its Mist AI platform. This is the first move since Hewlett Packard Enterprise closed its $14 billion acquisition of Juniper in July. The focus is agentic AI designed to push enterprise, branch, and data center networks closer to becoming fully “self-driving.” Marvis AI assistant now leverages…

AI Wildfire: Taming Tech Spend while Preventing Shadow AI

GUEST OPINION:  AI is spreading like wildfire within Australian organisations, often without oversight. As business teams independently adopt AI platforms to boost productivity and innovation, shadow AI—the unsanctioned use of AI tools or applications by employees without oversight—has become rampant. From ‘rogue pilots’ launching tools to untracked GenAI spend, many teams are operating without clear…

AI Wildfire: Taming Tech Spend while Preventing Shadow AI

GUEST OPINION:  AI is spreading like wildfire within Australian organisations, often without oversight. As business teams independently adopt AI platforms to boost productivity and innovation, shadow AI—the unsanctioned use of AI tools or applications by employees without oversight—has become rampant. From ‘rogue pilots’ launching tools to untracked GenAI spend, many teams are operating without clear…

AI Wildfire: Taming Tech Spend while Preventing Shadow AI

GUEST OPINION:  AI is spreading like wildfire within Australian organisations, often without oversight. As business teams independently adopt AI platforms to boost productivity and innovation, shadow AI—the unsanctioned use of AI tools or applications by employees without oversight—has become rampant. From ‘rogue pilots’ launching tools to untracked GenAI spend, many teams are operating without clear…

ManageEngine Introduces DEX Capabilities in Endpoint Central, Advancing Towards Autonomous Endpoint Management

New Capabilities Empower IT Teams to Proactively Resolve Issues, Reduce Tickets, and Ensure Seamless Employee Experiences Real-time insights, diagnostics, and automation help IT teams address performance issues before business operations are disrupted Unified management, security, and experience capabilities, offered on a single platform with one agent, reduce operational overhead for organisations

ManageEngine Introduces DEX Capabilities in Endpoint Central, Advancing Towards Autonomous Endpoint Management

New Capabilities Empower IT Teams to Proactively Resolve Issues, Reduce Tickets, and Ensure Seamless Employee Experiences Real-time insights, diagnostics, and automation help IT teams address performance issues before business operations are disrupted Unified management, security, and experience capabilities, offered on a single platform with one agent, reduce operational overhead for organisations

ManageEngine Introduces DEX Capabilities in Endpoint Central, Advancing Towards Autonomous Endpoint Management

New Capabilities Empower IT Teams to Proactively Resolve Issues, Reduce Tickets, and Ensure Seamless Employee Experiences Real-time insights, diagnostics, and automation help IT teams address performance issues before business operations are disrupted Unified management, security, and experience capabilities, offered on a single platform with one agent, reduce operational overhead for organisations

Avalara Recognised with 2025 TrustRadius Tech Cares Award

COMPANY NEWS:  Avalara, Inc., a leader in modern tax compliance automation, today announced it has been recognised as a 2025 Tech Cares Award winner by TrustRadius, the most trusted buyer intelligence platform for business technology. This recognition celebrates Avalara’s commitment to creating a positive impact on its employees, communities, and the environment through its meaningful Corporate…

Avalara Recognised with 2025 TrustRadius Tech Cares Award

COMPANY NEWS:  Avalara, Inc., a leader in modern tax compliance automation, today announced it has been recognised as a 2025 Tech Cares Award winner by TrustRadius, the most trusted buyer intelligence platform for business technology. This recognition celebrates Avalara’s commitment to creating a positive impact on its employees, communities, and the environment through its meaningful Corporate…

Avalara Recognised with 2025 TrustRadius Tech Cares Award

COMPANY NEWS:  Avalara, Inc., a leader in modern tax compliance automation, today announced it has been recognised as a 2025 Tech Cares Award winner by TrustRadius, the most trusted buyer intelligence platform for business technology. This recognition celebrates Avalara’s commitment to creating a positive impact on its employees, communities, and the environment through its meaningful Corporate…