Starting a managed service provider (MSP) business is a common path for IT professionals looking to turn technical expertise into a scalable, recurring-revenue company. As businesses increasingly outsource IT management, demand for MSPs continues to grow across industries and company sizes. This guide explains what an MSP is, the services MSPs typically offer, and the…
Category: Managed Services
Global IT News, Global Security News, Managed Services
TeamViewer Adds DEX Capabilities to Thrive’s MSP Platform
TeamViewer has announced a new partnership with Thrive that brings TeamViewer’s Digital Employee Experience (DEX) capabilities into Thrive’s NextGen managed services platform. A proactive approach to addressing IT issues Channel Insider spoke with Thrive CEO Bill McLaughlin, who said the new integration is designed to give customers clearer visibility amid increasingly complex IT environments and…
Global Security News, Managed Services
Quorum Cyber CEO on AI Threats and Security Outcomes in 2026
As AI enables faster phishing, identity abuse, and automated attacks, Quorum Cyber expects cyber risks to intensify in 2026. CEO Federico Charosky says providers that prioritize operational security fundamentals and measurable outcomes will be better positioned to deliver value as threat volumes rise. AI is scaling phishing, identity abuse, and supply chain risk To Charosky,…
AI, Channel Insider, Glenn Mathis, Global IT News, Global Security News, Managed Services, Video
Video: Integris CEO and CRO on AI, Acquisitions, and How To Be an Irreplaceable MSP
In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Glenn Mathis, CEO of Integris, and Kyle Wewe, Chief Revenue Officer, to discuss Integris’ bold vision for 2026 and beyond. Glenn shares how his role has evolved since becoming CEO in 2025, how Integris is investing heavily in AI, automation, and…
Global IT News, Global Security News, help desk, Helpdesk, ITSM & Other Tools, Managed Services, MSP
The Best MSP Help Desk Solutions for MSPs in 2026
Help desk tools give MSPs a structured way to manage client support from a single platform, helping teams track issues and meet service expectations. The best solutions combine strong ticketing, multi-channel support, and SLA management, alongside an intuitive user interface.We evaluated several leading options using a defined set of criteria to help you choose the…
Global IT News, Global Security News, Managed Services
Integris, IntelliGRC Collaborate on New Compliance Offering
Managed service provider Integris is launching its CMMC Managed Services to help defense contractors and supply chain partners achieve and maintain Cybersecurity Maturity Model Certification (CMMC) Level 2 compliance. IntelliGRC will facilitate services offering through platform approach to compliance The new offering from Integris will be facilitated by IntelliGRC, a governance, risk, and compliance (GRC)…
AI, Channel Business, Global IT News, Global Security News, Managed Services, News and Trends, Security
Video: Q4 and 2025 Annual IT Channel Recap: AI, VMware, Security & 2026 Outlook
In this Channel Insider Q4 and 2025 and Annual IT Channel Recap, host Katie Bavoso is joined by the Channel Insider editorial team—Victoria Durgin, Jordan Smith, and Luis Millares—to break down the biggest IT channel stories, trends, and turning points from 2025, plus their early predictions for what’s ahead in 2026. From VMware and Broadcom…
Global IT News, Global Security News, Managed Services
LevelBlue & Tenable Unveil Vulnerability Scanning in USM Platform
MSSP LevelBlue has announced an expanded partnership with exposure management provider Tenable to deliver unlimited, enterprise-grade vulnerability scanning for all LevelBlue Unified Security Management (USM) platform clients at no additional cost. Setting a new standard for value in cybersecurity The partnership embeds Tenable’s scanning and risk analytics directly into the LevelBlue USM platform, enabling clients…
Global Security News, Managed Services
Netrio Unveils PE-Focused M&A Tech Services
Netrio has introduced a suite of M&A technology diligence and integration services designed specifically for private equity firms executing platform investments, add-on acquisitions, and carve-outs. New M&A technology services aim to reduce deal risk Announced on December 8, the offering is designed to help investors identify technology risks, ensure day-one continuity, and map the actual…
Global IT News, Global Security News, Managed Services, Sponsored, Video
Video: Bitdefender & Pentamix Security: Making MDR Accessible for Every Business
In this episode of Partner POV, brought to you by Bitdefender, host Katie Bavoso sits down with Donald Klindt, CEO & President of Pentamix Security, and Nicolas Oberndorfer, Channel Sales Engineer at Bitdefender, to explore how their partnership is helping organizations simplify cybersecurity, strengthen endpoint protection, and access MDR without enterprise-level price tags. Learn how…
Global Security News, Managed Services
SHI Microsoft Security Practice Leader on 2026 Growth
Microsoft is deepening its security portfolio and leveraging AI to help customers stay ahead of threats. We spoke with Caleb McDowell, the practice manager for Microsoft security at SHI, about his experience with Microsoft’s security stack and how AI and other trends are shaping how customer organizations approach security tooling. How Microsoft Ignite 2025 accelerated…
AI, AWS, Cloud, Global IT News, Global Security News, Managed Services, Video
Video: Tackling AI, Tech Debt & Faster AWS Migration with Caylent
In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Ryan Gross, Head of Data & Applications at Caylent, to explore how AI is reshaping cloud migration, what reducing technical debt looks like, and accelerating modernization on AWS. Ryan breaks down how Caylent became the #1 independent AWS-only partner, the challenges…
Global IT News, Global Security News, Managed Services
Caylent Unveils Accelerate: Application Modernization for AWS
Caylent, an AWS Premier Tier Services Partner, has launched Caylent Accelerate for Application Modernization — an agentic, fleet–driven modernization system designed to help enterprises modernize legacy applications on AWS with greater speed, predictability, and efficiency. High-quality modernization at speed Built on Amazon Bedrock, AWS Transform, and Caylent’s agentic orchestration framework, Caylent Accelerate uses coordinated fleets…
AI, AI agents, Global IT News, Global Security News, Managed Services, Security, Video
Video: How Thrive Is Bringing AI Managed Services to its Customers
Thrive CTO Michael Gray joins Channel Insider: Partner POV to unpack the MSP’s newest offering: AI Managed Services. Explore how Thrive helps organizations identify practical AI use cases, streamline workflows securely, and adopt AI responsibly across their teams. Michael also shares how Thrive closed internal AI security gaps, why that led to surprising data insights,…
Global IT News, Global Security News, Managed Services
Omega Systems CEO on MSSP Services in Regulated Industries
Following its recent acquisition of a healthcare specialist services provider, Omega Systems CEO Mike Fuhrman spoke with Channel Insider about the company’s focus on highly-regulated verticals and its extensive security offerings. How Omega Systems’ PEAKE acquisition expands its healthcare MSSP footprint In November, Omega Systems announced it had acquired PEAKE Technology Partners. The deal brings…
Global IT News, Global Security News, Managed Services
Omega Systems CEO on MSSP Services in Regulated Industries
Following its recent acquisition of a healthcare specialist services provider, Omega Systems CEO Mike Fuhrman spoke with Channel Insider about the company’s focus on highly-regulated verticals and its extensive security offerings. How Omega Systems’ PEAKE acquisition expands its healthcare MSSP footprint In November, Omega Systems announced it had acquired PEAKE Technology Partners. The deal brings…
Global IT News, Global Security News, Managed Services
Omega Systems CEO on MSSP Services in Regulated Industries
Following its recent acquisition of a healthcare specialist services provider, Omega Systems CEO Mike Fuhrman spoke with Channel Insider about the company’s focus on highly-regulated verticals and its extensive security offerings. How Omega Systems’ PEAKE acquisition expands its healthcare MSSP footprint In November, Omega Systems announced it had acquired PEAKE Technology Partners. The deal brings…
Global IT News, Global Security News, Managed Services
Omega Systems CEO on MSSP Services in Regulated Industries
Following its recent acquisition of a healthcare specialist services provider, Omega Systems CEO Mike Fuhrman spoke with Channel Insider about the company’s focus on highly-regulated verticals and its extensive security offerings. How Omega Systems’ PEAKE acquisition expands its healthcare MSSP footprint In November, Omega Systems announced it had acquired PEAKE Technology Partners. The deal brings…
Global IT News, Global Security News, Managed Services
Omega Systems CEO on MSSP Services in Regulated Industries
Following its recent acquisition of a healthcare specialist services provider, Omega Systems CEO Mike Fuhrman spoke with Channel Insider about the company’s focus on highly-regulated verticals and its extensive security offerings. How Omega Systems’ PEAKE acquisition expands its healthcare MSSP footprint In November, Omega Systems announced it had acquired PEAKE Technology Partners. The deal brings…
Global IT News, Global Security News, Managed Services
Omega Systems CEO on MSSP Services in Regulated Industries
Following its recent acquisition of a healthcare specialist services provider, Omega Systems CEO Mike Fuhrman spoke with Channel Insider about the company’s focus on highly-regulated verticals and its extensive security offerings. How Omega Systems’ PEAKE acquisition expands its healthcare MSSP footprint In November, Omega Systems announced it had acquired PEAKE Technology Partners. The deal brings…
Global Security News, Managed Services
Logicalis Expands Intelligent Security Solutions
Logicalis, a technology services provider, recently announced it would invest in and expand its portfolio of Intelligent Security solutions, developed to provide organizations with proactive protection, continuous visibility, and regulatory confidence. “The global cyber threat environment has reached an inflection point, where reactive measures are no longer enough,” said Bob Bailkoski, Global CEO of Logicalis.…
AI, Global Security News, Managed Services, Partners, Video
Video: New CEO of Zones on AI, Growth, and Channel Vision
In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Yehia Omar, the new CEO of Zones, to discuss how the global IT solutions provider is leading through the era of AI. Omar shares insights on Zones’ 35 year evolution, how its using AI internally, its “Consider It Done” philosophy, strategic…
Global Security News, Managed Services
Push Security & GuidePoint Security Announce Partnership
Push Security, a provider of browser-based detection and response, recently announced a strategic reseller partnership with GuidePoint Security, a cybersecurity solutions provider aimed at helping organizations minimize risk. Push and GuidePoint bring browser-based security to battle against phishing attacks This partnership will enable GuidePoint customers to access real-time detection, response, and protection in the browser…
business, channel, Emerging Tech, Global Security News, Managed Services, services
How VARs Can Streamline IT Hardware Procurement for Clients
Hardware has become a key component in building and maintaining efficient, reliable, and secure organizational infrastructure. While IT procurement is a complex process that involves numerous considerations, VARs can help manage the process to ensure that an organization’s technology investments align with its operational needs. What is IT hardware? IT hardware consists of the physical…
Global Security News, Managed Services
Zadara Partners With Micro Support Group on Multi-Tenant AI Clouds
Zadara, a sovereign AI cloud leader, and Micro Support Group (MSG), a technology provider in the Northeast US, are strategically partnering to help enterprises modernize IT with resilient and secure AI-ready cloud solutions. Through this partnership, MSG will now offer Zadara-powered multi-tenant AI clouds, sovereign clouds, and a VMware alternative. This partnership will help enterprises…
Global Security News, Managed Services
Kaseya Highlights Innovations for Automation and Cyber Capabilities
Global provider of AI-powered IT management and cybersecurity software for small businesses, Kaseya, recently announced its Fall 2025 innovations, including over 90 enhancements that transform customer outcomes through automation, cybersecurity, and end-to-end experience. Further, the company recently announced that it would be acquiring email security solution INKY and Datto Backup for Entra ID. Among the…
Global IT News, Global Security News, Managed Services
Snyk Launches New Agentic Security Orchestration System
Snyk, an AI security company, recently announced the launch of a new agentic security orchestration system for securing AI-native applications and tools, including GenAI and agentic. Evo by Snyk is a “guide and autonomous teammate” meant to deploy intelligent orchestration, automation, and proactive governance to master security complexities of the agentic enterprise. The solution integrates…
Global Security News, Managed Services
Veeam Makes $1.7B Acquisition of Securiti AI
Veeam Software, a data resilience company, recently made a key acquisition of Securiti AI, a leader in data security posture management (DSPM), privacy, governance, access, and AI trust across hybrid, multi-cloud, and SaaS platforms, for $1.725 billion. Through this acquisition, the two companies will help customers comprehend their full data estate, provide security, as well…
Global IT News, Global Security News, Managed Services
Rocket Software Expert on Modernizing and Securing COBOL Systems
COBOL (Common Business Oriented Language) systems have been around since 1959 as a programming language that is still critical for many legacy systems, including finance, government, and insurance. While this system may seem dated because of how long it has been around, it’s actually a system that fails very infrequently. In reality, the common challenge…
Global Security News, Managed Services
Halcyon Agrees to Partnership With Climb Channel Solutions
Anti-ransomware solutions provider Halcyon recently announced a new distribution partnership with Climb Channel Solutions, expanding its North American footprint. Through this partnership, Halcyon’s reach will extend to thousands more value-added resellers (VARs) and managed service providers (MSPs). Partnering to Deliver Anti-ransomware at Scale The partnership enables Halcyon to scale rapidly across SMB, commercial, and enterprise…
Global IT News, Global Security News, Managed Services
Dell Announces Enhancements to Dell AI Data Platform
Dell Technologies recently unveiled new advancements to its Dell AI Data Platform, designed to help enterprises transform distributed, siloed data into faster and more reliable AI outcomes. The Dell AI Data Platform is an important component of the Dell AI Factory, providing an open, modular foundation to create value from scattered data silos. The platform…
Global IT News, Global Security News, Managed Services
Cyware Announces Partnership With Microsoft for Product Integrations
Cyware, a provider of AI-powered threat intelligence management, automation, and security orchestration, recently announced a strategic partnership with Microsoft for product integrations aimed at helping enterprises and public sector organizations operationalize threat intelligence with greater speed, ease, and confidence. The partnership was established to deliver integrated threat intelligence workflows across Cyware and Microsoft Sentinel, enabling…
Global Security News, Managed Services, News and Trends, Security
ShareGate Announces New Program and Advanced Assessments
ShareGate, an out-of-box tool for assessing, migrating, and optimizing Microsoft 365 migrations, has announced the launch of its new ShareGate Partner Program and migration assessment exclusively for partners. This new program is designed to strengthen ShareGate’s expanding partner ecosystem across North America, Europe, and Australia. Driving partner empowerment The ShareGate Partner Program has dedicated partner…
Global Security News, Managed Services, News and Trends, Security
Omega Systems Adds SASE to Security Service Portfolio
Omega Systems, a provider of managed IT and cybersecurity services, announced a new managed Secure Access Service Edge (SASE) solution, Smart Secure Edge. Cloud-native managed SASE brings security to distributed workforces The solution is a cloud-native, fully managed SASE solution for delivering security, connectivity, and zero-trust access for cloud-forward businesses and distributed workforces. Smart Secure…
AI, Global Security News, Managed Services, Sponsored, Video
Video: How Eaton’s White Space Team Helps Channel Partners Unlock AI-Ready Data Centers
In this episode of Partner POV, brought to you by Eaton, host Katie Bavoso sits down with Ian Romeo, Global Product Manager at Eaton, to explore how Eaton’s new White Space team is helping channel partners find new revenue opportunities while helping their customers optimize data centers for the AI era. With AI adoption accelerating…
AI, Channel Business, Global IT News, Global Security News, Managed Services, Partners, Video
Video: Q2 2025 Channel Insights and Trends with the Channel Insider Editorial Team
Get the inside scoop on the IT channel’s biggest stories and surprises from from the second quarter of 2025 in this special Channel Insider Quarterly Recap! Host Katie Bavoso is joined by Channel Insider’s Managing Editor Victoria Durgin and writer Jordan Smith to break down: 00:01:33 – The team’s in-person coverage from major events like…
Global Security News, Managed Services
XTIUM CEO and EMEA Leader on Global Business Opportunities
Global MSP XTIUM announced this week it would formally expand into the EMEA market, with its European HQ in the Netherlands. We spoke with President and CEO Russ Reeder and Managing Director of XTIUM EMEA Leon Schuurmans about the news. Global MSP unifies offerings across the continent following merger The announcement marks a formal entry…
Channel Insider, Global IT News, Global Security News, Managed Services, Partners, Video
Video: Inside MSP Owners Group: Juan Fernandez’s Vision for MSP 5.0, Rollups, and Employee Ownership
In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with MSP and channel chief veteran Juan Fernandez, founder and “Chief Encouragement Officer” of MSP Owners Group (MSP OG), to dive into his vision for the future of managed services. Key Topics Covered: (00:00:20) Juan introduces the mission of MSP Owners Group—a…
Global IT News, Global Security News, Managed Services, Partners, Scale Computing Platform//2025, Video
Video: How Servix Solved Brado’s Remote Logistics IT Challenges with Scale Computing Edge Clusters
Join host Katie Bavoso for a Partner POV ON-SITE interview from Scale Computing Platform//2025 in Las Vegas. She sits down with João Vitor Camargo of Servix, a Scale Computing partner, and Humberto Dalmaz of Brado, a Servix customer, to explore how edge computing solutions from Scale Computing are transforming transportation operations in remote areas of…
AI, Emerging Tech, Global Security News, Managed Services, Partners, Video
Video: Descope Reinvents Customer Identity and Access Management with Secure Drag-and-Drop Solution
In this episode of Partner POV, sponsored by AWS, host Katie Bavoso dives into how Descope is revolutionizing customer identity and access management (CIAM) with a drag-and-drop platform that makes security seamless and user-friendly. Guest Rishi Bhargava, Co-Founder of Descope, is joined by Katherine Walther, Vice President of Innovation at MSP and Descope channel partner…
Global Security News, Managed Services, Partner Connect, virtual machines, Virtualization, vmware
Top 5 VMware Alternatives for MSPs to Save and Migrate
When VMware’s Partner Connect program concluded around April 30, 2024, managed service providers (MSPs) were at a pivotal juncture. Additionally, VMware had to settle a class action lawsuit for allegedly making misleading statements to inflate its stock value. These events accelerated the need to transition to alternative desktop virtualization solutions, ensuring that the virtualization services…
Global Security News, Managed Services, Partner Connect, virtual machines, Virtualization, vmware
Top 5 VMware Alternatives for MSPs to Save and Migrate
When VMware’s Partner Connect program concluded around April 30, 2024, managed service providers (MSPs) were at a pivotal juncture. Additionally, VMware had to settle a class action lawsuit for allegedly making misleading statements to inflate its stock value. These events accelerated the need to transition to alternative desktop virtualization solutions, ensuring that the virtualization services…
Global Security News, Managed Services, Partner Connect, virtual machines, Virtualization, vmware
Top 5 VMware Alternatives for MSPs to Save and Migrate
When VMware’s Partner Connect program concluded around April 30, 2024, managed service providers (MSPs) were at a pivotal juncture. Additionally, VMware had to settle a class action lawsuit for allegedly making misleading statements to inflate its stock value. These events accelerated the need to transition to alternative desktop virtualization solutions, ensuring that the virtualization services…
Channel Insider, cybersecurity education, Federico Charosky, Global Security News, housing associations, Katie Bavoso, Managed Security Services, Managed Services, Microsoft Security Partner, MSSP, Partner POV, Quorum Cyber, Security, Video
Video: Quorum Cyber CEO Talks Microsoft MSSP Award, AI, and Global Growth
In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Federico Charosky, Founder and CEO of Quorum Cyber, a fast-growing MSSP that’s gone all-in on Microsoft. Learn how this Scotland-born company scaled to over 400 employees, why it built its award-winning Clarity platform, and how it’s approaching AI across customer protection,…
Channel Insider, cybersecurity education, Federico Charosky, Global Security News, housing associations, Katie Bavoso, Managed Security Services, Managed Services, Microsoft Security Partner, MSSP, Partner POV, Quorum Cyber, Security, Video
Video: Quorum Cyber CEO Talks Microsoft MSSP Award, AI, and Global Growth
In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Federico Charosky, Founder and CEO of Quorum Cyber, a fast-growing MSSP that’s gone all-in on Microsoft. Learn how this Scotland-born company scaled to over 400 employees, why it built its award-winning Clarity platform, and how it’s approaching AI across customer protection,…
Global IT News, Global Security News, Managed Services
CRO Terry Richardson on Blue Mantis’ M&A Strategy
Blue Mantis has continued its growth journey with the recent acquisition of North Shore Data Solutions. The two-time HSP250 awardee is set on explosive growth over the next few years as it continues to build on its managed services and other offerings. CRO Terry Richardson spoke with Channel Insider about the company’s approach to the…
Channel Insider, Global IT News, Global Security News, IT, IT Channel, Katie Bavoso, M&A, Managed Services, Mergers and Acquisitions, MSP, Partner POV, Terry Richardson, Video
Video: The Blue Mantis Guide to MSP Growth Through Strategic Acquisitions
In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down once again with returning guest Terry Richardson, CRO of Blue Mantis , to unpack the company’s rapid expansion through strategic MSP acquisitions and its evolving business strategy. Richardson explains what impact he believes economic uncertainty in the U.S. will have on M&A…
Global IT News, Global Security News, Managed Services
XTIUM Exec on How Channel Can Navigate 2025 Complexities
Managed IT services provider XTIUM supports customers with a security-first approach to technology. Channel Insider spoke with Kevin Sullivan, principal technology consultant focused on cloud offerings at XTIUM, to dive into how uncertain times can lead to untapped potential in the market. Uncertainty is the name of the (confusing) game this year Sullivan has worked…
AI, Global IT News, Global Security News, IT, IT Channel, Katie Bavoso, Managed Services, MSP, OTAVA, Podcast, Scale Computing, TJ Houske, Veeam, Video
Video: OTAVA CEO TJ Houske on New Scale Computing Partnership, Edge Innovation and Veeam Deal
In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with returning guest TJ Houske, CEO of OTAVA, to unpack a game-changing new partnership with Scale Computing. This collaboration brings edge computing into OTAVA’s portfolio of offerings for the first time—positioning the company to lead in cloud-to-edge transformation. Watch as TJ shares…
Global IT News, Global Security News, Managed Services
Trusted Tech Exec on Microsoft Growth in AI, Cloud & More
The expansive ecosystem of Microsoft solutions touches virtually every aspect of the tech stack powering SMBs today. Channel Insider spoke with Samuel Ra, the senior solutions marketing manager at Microsoft-oriented solutions provider Trusted Tech, to learn more about the state of the channel for Microsoft partners and how AI adoption is fueling demand in other…
Global Security News, Managed Services
GTT’s Sara Seegers on Channel Approach & Meeting Tech Demand
Networking and security as a service provider GTT is tackling increasingly complex challenges across technologies and verticals with an innovative platform experience and a commitment to building a strong global ecosystem. Channel Insider spoke with GTT SVP of Channel and Partner Program, Americas Sara Seegers to learn more about how the company is approaching this…
Channel Insider, Global IT News, Global Security News, IT, IT Channel, IT channel partner, Katie Bavoso, Managed Services, Mergers and Acquisitions, MSP, Partner POV, Partners, Podcast, The 20, The 20 MSP, Tim Conkle, Video
Video: How The 20 MSP is Scaling Without Private Equity
In this episode of Channel Insider: Partner POV, host Katie Bavoso chats with Tim and Crystal Conkle, the married power duo leading The 20 MSP—the largest founder-owned MSP platform in the U.S., according to Tim, the CEO, with 38+ successful acquisitions and zero private equity backing. Learn how The 20 MSP is revolutionizing the managed…
Digital Transformation, Emerging Technology, Global IT News, Global Security News, IT Business Growth, IT Channel, Jordan Smith, Katie Bavoso, managed service provider, Managed Services, MSP, Partner Ecosystem, Partner POV Podcast, Partners, Q1 2025 Tech Trends, Tech Industry Trends, Value-Added Reseller, VAR, Vendor-Partner Relationships, Victoria Durgin, Video
Video: Q1 2025 Channel Insights and Trends with the Channel Insider Editorial Team
In this episode of Channel Insider: Partner POV, the Channel Insider editorial teams unites to break down the biggest news stories, trends, challenges, and opportunities that defined the IT channel in the first quarter of 2025. Join host Katie Bavoso, Managing Editor Victoria Durgin, and Writer Jordan Smith as they discuss and review everything from…
Global IT News, Global Security News, Managed Services
Atera US GM: Agentic AI Fueling Task Automation, MSP Success
IT management platform vendor Atera has spent the past three years collaborating with AI providers, including OpenAI, to develop practical solutions for MSPs and internal IT teams seeking to automate mundane and repetitive tasks. US General Manager Yoav Susz discusses how Atera’s partners and end users have influenced the company’s success in the market with…
Channel Insider, cloud computing, Digital Transformation, enterprise technology, ERP solutions, financial automation, Global IT News, Global Security News, greenhouse automation, horticulture technology, ISV solutions, IT solutions, Katie Bavoso, Managed Services, Microsoft Dynamics 365, Microsoft partner, mid-market business, Oracle NetSuite, Oracle partner, Partner POV, Partners, Robbie Morrison, sales automation tools, Velosio, Video
Video: How Velosio is Powering Mid-Market Digital Transformation
In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Robbie Morrison, CEO of Velosio, to discuss how Velosio helps mid-market businesses navigate digital transformation, cloud migration, and AI adoption – especially during economically unstable times. Robbie dives into how Velosio partners with ISVs, their focus on industry-specific solutions (like horticulture!),…
Emerging Tech, Global Security News, incident response services, Managed Services, MSSPs, Partners, Security
5 Top Incident Response Tools & How To Choose The Right One
Incident response (IR) tools are essential for quickly detecting and mitigating cyberattacks. They are even more important for MSPs and MSSPs, who are responsible for keeping their own and clients’ data safe. Explore the five best incident response tools for securing your environments and minimizing downtime. We’ll also discuss key factors to consider, such as…
Glenn Mathis, Global IT News, Global Security News, Integris, Katie Bavoso, Managed Services, MSP, MSP Platform, Partner POV, Partners, Private Equity, SMB, Video
Video: How Integris Built A National MSP Platform To Serve SMB Customers
What does it take to scale an MSP into a national platform while keeping a local touch? Integris President, COO, and Board Member Glenn Mathis shares how the company navigated rapid growth through private equity and acquisitions, and the evolving IT landscape to create an enterprise level MSP built to better serve the small to…
business, channel, Global IT News, Global Security News, Managed Services, services
Nerdio’s Landes on Optimizing Cloud: What MSPs Should Know
Several years after the cloud boom first began, some MSPs and their clients are beginning to worry cloud is to expensive to justify, or at least more complicated than first believed. Nerdio’s CRO and co-founder Joseph Landes shares why he sees cloud cost as an optimization concern, and how partners can course correct without losing…
Channel Insider, Compliance, Cybersecurity, Global IT News, Global Security News, IT, IT Channel, Katie Bavoso, Managed Services, Mike Fuhrman, MSSP, Omega Systems, Partner POV, Partners, Podcast, Security, security operations center, SOC, Video
Video: How Omega Systems Puts The Security In MSSP
In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Mike Fuhrman, CEO of Omega Systems, to discuss the company’s transformation from a traditional Managed Service Provider (MSP) to a Managed Security Services Provider (MSSP). This shift was a priority for Fuhrman when he joined the company in 2021. Fuhrman explains…
Channel Insider, Global IT News, Global Security News, Hirexe, IT, IT Channel, IT talent, IT talent shortage, job growth, Jobs, Katie Bavoso, Managed Services, MSP, Partner POV, staffing, Video
Video: How To Extend Your MSP Team In One Week With Hirexe
Chris Keith, founder and CEO of Hirexe, joins host Katie Bavoso in this engaging episode of Partner POV to discuss the challenges managed service provider leaders face when trying to fill roles at their businesses – and that struggle is increasing. By 2026, IDC predicts that 90% of businesses worldwide will face an IT skills…
business, channel, Global IT News, Global Security News, Managed Services, services
AvePoint Launches Next-Gen Platform to Drive MSP Revenue
Data security, governance, and resilience leader AvePoint recently announced the launch of its AvePoint Elements platform to modernize MSPs’ client, cloud, and tenant management. Recurring revenue in security essentials through Elements now available The next generation of AvePoint Elements will equip partners with new security-centric recurring revenue streams through a seamless, all-in-one platform. MSPs can…
business, channel, Global IT News, Global Security News, Managed Services, services
Consortium’s Metrics That Matter Deal: A New Era for VARs
Cybersecurity provider Consortium has bought Metrics That Matter, a startup that helps companies measure their cyber risks. The aim is for Consortium to give its customers a clearer and more up-to-date understanding of their cybersecurity vulnerabilities. Even though companies are spending a fortune on cybersecurity – over $200 billion last year, according to the company’s…
business, channel, Global IT News, Global Security News, Managed Services, services
Consortium’s Metrics That Matter Deal: A New Era for VARs
Cybersecurity provider Consortium has bought Metrics That Matter, a startup that helps companies measure their cyber risks. The aim is for Consortium to give its customers a clearer and more up-to-date understanding of their cybersecurity vulnerabilities. Even though companies are spending a fortune on cybersecurity – over $200 billion last year, according to the company’s…
business, channel, Global IT News, Global Security News, Managed Services, services
Consortium’s Metrics That Matter Deal: A New Era for VARs
Cybersecurity provider Consortium has bought Metrics That Matter, a startup that helps companies measure their cyber risks. The aim is for Consortium to give its customers a clearer and more up-to-date understanding of their cybersecurity vulnerabilities. Even though companies are spending a fortune on cybersecurity – over $200 billion last year, according to the company’s…
business, channel, Emerging Tech, Global Security News, Managed Services, services
Data Governance the Key to Increasing Efficiency: EncompaaS CPO
Generative AI adoption has disrupted virtually every market, but it has also renewed interest in strong data governance protocols that comply with various regulatory and efficiency standards. Tech vendor EncompaaS was founded to simplify the often complex processes involved in keeping organizations compliant with data regulations worldwide. Chief Product Officer Jaimie Tillbrook spoke with Channel…
business, channel, Global IT News, Global Security News, Managed Services, services
Bluestonex Exec: Data Governance the Key to Long-Term AI Success
Bluestonex is an SAP specialty SaaS vendor that is heavily focused on enabling its customers’ AI journeys through data governance solutions. We spoke with Co-Founder and Maextro Solution Owner Feroz Khan to get his insights on where the AI adoption journey stalls and what conversations around data quality need to be held more often. AI…
business, channel, Global Security News, Managed Services, services
Workday Announces New Agent System of Record, Role-Based AI Agents
AI platform for managing people and money, Workday, has recently announced the Workday Agent System of Record to help organizations manage their entire fleet of AI agents in a single place. New solution to govern increasingly common agentic AI This system, which manages AI agents from both Workday and third-party vendors, enables businesses to utilize…
business, channel, Global Security News, Managed Services, services
Truly SMB Aims to Enable SMBs Through Global Tech & AI Adoption
Truly SMB, a provider already serving over 300 customers in the UK and North America, is the latest business venture led by Vicky Critchley. No stranger to the channel, with previous experience founding Bam Boom Cloud and leading partner initiatives at cloud marketplace Pax8, Critchley is now laser-focused on enabling the SMB market to join…
business, channel, Global IT News, Global Security News, Managed Services, services
AuditBoard Survey Finds DORA Compliance Lagging
Audit, compliance, and risk management platform vendor AuditBoard recently announced its findings after surveying over 270 professionals about their compliance with DORA, the EU AI Act, and other compliance frameworks. Overall, the research shows that compliance lags behind expected targets. Channel Insider spoke with AuditBoard CISO Richard Marcus to learn more about the research for…
business, channel, Global Security News, Managed Services, North America, services
HPE Files Answer to DOJ Complaint on Juniper Acquisition
Hewlett Packard Enterprises (HPE) has responded to the U.S. Department of Justice (DOJ) by filing an answer to the department’s complaint seeking to block HPE’s acquisition of Juniper Networks, a networking products maker. According to the answer, HPE denies “each and every allegation” that the DOJ has levied against the IT vendor. Response says blocking…
business, channel, Global Security News, Managed Services, services
Halcyon Allies with Pax8 on Ransomware Resilience
Halcyon has recently announced a team up with Pax8 to boost market outreach and fortify businesses against the threat of ransomware through a strategic partnership. Halycon now available to channel partners on Pax8 marketplace The alliance between the two companies will bring Halcyon’s anti-ransomware platform to Pax8’s cloud marketplace. The partnership is rooted in a…
business, channel, Global IT News, Global Security News, Managed Services, services
Other World Computing and ARCHIWARE Partner on Collaborative Workflows
Other World Computing (OWC) is partnering with ARCHIWARE, a data management software provider, to deliver seamless shared storage, cloning, backup, and archiving for collaborative workflows. Collaboration addresses asset management needs for creatives OWC, an organization that delivers storage, docks, and memory card solutions to empower professionals in video and audio production, photography, and business with…
business, channel, Global Security News, Managed Services, services
WatchGuard to Join AWS ISV Accelerate Program
WatchGuard, a unified cybersecurity vendor, is joining the Amazon Web Services (AWS) Independent Software Vendor (ISV) Accelerate Program, a co-sell program for AWS Partners that provides software solutions that run on or integrate with AWS and helps drive new business by connecting participating ISVs with the AWS Sales arm. WatchGuard latest of many to join…
business, channel, Global IT News, Global Security News, Managed Services, services
Cisco Launching New AI Infrastructure and Data Center Solutions
Technology giant Cisco recently announced new solutions for service providers, allowing them to deliver AI connectivity. These new innovations will enable service providers to handle increased data volume and variety and monetize the services supporting AI traffic. Additionally, Cisco says these innovations showcase the evolution of Cisco Silicon One, with new devices enabling Cisco customers…
business, channel, Global IT News, Global Security News, Managed Services, services
Parallels Launching New Partner Program & Citrix Migration Support
Virtualization and end-user computing vendor Parallels is introducing a new partner program to assist existing and new partners with more resources, greater profitability, and enhanced support. Dubbed the “Elevate Now” Partner Program, it will focus on delivering increased value and growth opportunities aimed at enabling MSPs, value-added resellers (VARs), and system integrators (SIs). The key…
business, channel, Global Security News, Managed Services, services
Dataminr Announces New Global Partner Program
Leading AI company Dataminr recently announced that it would be launching a new partner program for global partners to assist customers with better managing business risks. The Dataminr Partner Network is set to include collaboration with over one hundred of Dataminr’s largest partners, including AWS, Esri, and Splunk, among others, and will equip partners with…
business, channel, Global Security News, Managed Services, services
Cisco Announces New AI Certifications and Courses
Global IT developer Cisco announced at its annual Cisco Live! EMEA event that it would be offering new certifications and courses for AI skilling to support the AI-enabled workforce. These new offerings range from AI basics to learning how to incorporate AI in specific roles to advanced networking design classes for professionals who design, build,…
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Video: How Vega Cloud Helps MSPs Solve Cloud Billing Errors
Managing cloud environments is already complex—tracking revenue and costs shouldn’t be an added headache. That’s why Vega Cloud developed Vega for MSPs, a purpose-built platform designed to help managed service providers optimize cloud spend, enhance financial accountability, and drive operational efficiency. In this episode of Partner POV, host Katie Bavoso sits down with Vega Cloud…
business, channel, Global Security News, Managed Services, services
Kyndryl Introduces SASE Collaboration With Palo Alto Networks
Kyndryl, an IT infrastructure and services provider, recently launched end-to-end, secure access service edge (SASE) services that will be combined with Palo Alto Networks Prisma SASE powered by Precision AI. Collaboration brings cloud-first approach to zero-trust security These services will allow customers to enhance network security by adopting a cloud-first, zero-trust network security solution. Further,…
business, channel, Global Security News, Managed Services, services
Quorum Cyber Expands Through Acquisition, Security Demand & More
Quorum Cyber is a global security consultancy and technology provider focused on the midmarket space. With two acquisitions completed in 2024 and a renewed focus on the changing threat landscape, the company aims to keep one step ahead of what its clients need. CEO and Founder Federico Charosky spoke with Channel Insider to share his…
business, channel, Global IT News, Global Security News, Managed Services, services
Syncro’s New Chairman on Disrupting Market, Supporting IT Teams & MSPs
Platform provider for MSPs and IT professionals Syncro recently announced the appointment of Peter Gyenes as chairman of its board of directors– a move that comes on the heels of the company looking to expand its platform from MSPs to also support internal IT teams. Gyenes takes the role of chairman after decades of leadership…
business, channel, Global Security News, Managed Services, services
Corex CEO on Regional Acquisitions & ServiceNow Ecosystem Strategy
In late January, Corex announced it had acquired Volteo Digital to extend its ServiceNow consultancy services further into the Latin America and EMEA markets. Corex CEO Rick Wright explained in an interview with Channel Insider how the acquisition fits into the company’s strategy and ServiceNow goals. Volteo Digital acquisition adds experienced team members and global…
business, channel, Global IT News, Global Security News, Managed Services, services
Qualys Introduces Managed Risk Operation Center Partner Alliance
Cloud-based IT, security, and compliance solutions provider Qualys is introducing its new Managed Risk Operations Center (mROC) Partner Alliance. This alliance will allow select Qualys partners to expand their revenue streams by offering advisory, onboarding, integration, and remediation through a unified managed service that helps clients identify, quantify, assess, and mitigate cyber risks. Qualys partners…
business, channel, Global IT News, Global Security News, Managed Services, services
Accenture Centers AI Across 2025 Business Goals
Accenture recently announced the launch of its new AI Refinery for Industry. The program will begin with a collection of 12 solutions to assist enterprises with rapidly building and deploying a network of AI agents to enhance the workforce, address industry-specific challenges, and drive business value faster. Channel Insider spoke with Sen Ramani, data and…
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Video: Twenty Years Of Nerds That Care With James Rocker
James Rocker, founder and CEO of Long Island, NY-Based managed service provider Nerds That Care, says he still hears from marketing experts fascinated by his company’s name even after being in operation for 20 years. On this latest episode of Channel Insider: Partner POV, Rocker explains how he drew inspiration from the name and brand…
business, channel, Global IT News, Global Security News, Managed Services, services
National MSP Integris on Driving Success Through Company Culture
Integris is a national MSP providing cloud, security, and other IT services to clients in industries like healthcare, finance, manufacturing, and more. Recently, the company earned a spot in the top 50 on Glassdoor’s Best Places to Work 2025 list in recognition of its company culture and overall employee satisfaction. Channel Insider spoke with Integris…
business, channel, Global Security News, Managed Services, services
Verizon Business Launches Solutions to Scale AI, Expand Partnerships
Verizon Business recently announced the launch of an integrated suite of solutions and products– called Verizon AI Connect– to enable businesses to deploy AI workloads at scale, along with expanding an AI-focused partnership with Vultr, a privately-held cloud infrastructure company, and others. Networks need to keep up with AI demand “We are seeing significant demand…
business, channel, Global Security News, Managed Services, services
Dell Makes Key Updates to 2025 Partner Program
Global giant Dell recently announced details on its 2025 Partner Program, which rewards partners for growing and winning new business, assists in accelerating the adoption of AI, and increases the predictability of engagement and collaboration. According to the company, Dell’s partner ecosystem has helped build one of the largest go-to-market engines in the industry, with…
business, channel, Global Security News, Managed Services, services
N-able Launches New AI-Powered Developer Portal
Recently, software company N-able launched a new AI-powered developer portal– called the N-able Developer Portal– to accelerate API integrations with the N-able end-to-end IT management and cybersecurity platform. The portal will automate development tasks and the ability to create custom solutions to deliver faster time-to-value for IT and security services. Portal leverages APIs and alliance…
business, channel, Global IT News, Global Security News, Managed Services, services
Check Point Security Solutions Now Available to Sherweb Partners
Channel distributor Sherweb has announced a new collaboration with security vendor Check Point Software Technologies. The companies are launching two new cybersecurity solutions to strengthen MSP cybersecurity. Check Point’s Harmony solutions now available through Sherweb Through this partnership, Sherweb customers can now access Check Point Harmony Email & Collaboration and Check Point Harmony SASE to…
business, channel, Global Security News, Managed Services, services
Microsoft Announces New Partner Organization, Q2 Azure Performance
Global technology leader Microsoft recently announced the formation of the Microsoft Small, Medium Enterprises and Channel (SME&C) partner organization to provide customers, regardless of size, the ability to leverage and derive value from AI. Haupter, Abu-Latif enter new roles The company announced that Ralph Haupter, who was the president of Microsoft EMEA, will lead the…
business, channel, Global Security News, Managed Services, services
How & Why Partner Programs Are Changing With the Channel
Channel partner programs allow IT vendors to equip their partners with products, resources, and support for driving business growth, service delivery, and assisting customers. These partnerships between IT companies and other organizations help businesses access new technologies and attract new clients. Over the past few months, organizations have made key expansions and updates to their…
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Video: How DeepSeek And Emerging AI Models Could Impact The IT Channel
It’s been a wile week in the world of AI! DeepSeek went from breaking the mold with its new AI models that the Chinese startup reported were cheaper, faster, and less resource intensive to make by using fewer, sub standard GPU chips. Now, OpenAI accuses the emerging AI leader of copying its models. What does…
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How to Choose the Best IT Managed Service Provider
Managed service providers (MSPs) in IT are third-party organizations that remotely manage customers’ IT infrastructure and end-user systems. They deliver a variety of services across technologies including network, application, infrastructure, and security, via ongoing and regular support. These MSPs help organizations by providing expertise and often complex services to supplement gaps that organizations may have…
Global Security News, Managed Services
What is a Managed Service Provider (MSP)?
A managed service provider (MSP) is a third-party company that remotely manages a customer’s IT infrastructure and end-user systems. They deliver services like network, application, infrastructure, and security services through ongoing and regular support with active administration on customers’ premises. Small- and medium-sized businesses (SMBs), nonprofits, and government agencies that lack in-house resources hire MSPs…
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Video: A Gamified Approach To Upskilling Cybersecurity Teams With Hack The Box
In this episode of Partner POV, host Katie Bavoso is joined by Seth Tossie, Vice President of Global Channel Sales, and David Grant, Head of Enterprise Sales, from Hack The Box. Tossie and Grant discuss Hack The Box’s gamified approach to training and upskilling cybersecurity professionals and teams, as well as the new Hack The…
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Video: A Look Back On The Channel In 2024 With Channel Insider
With 2024 officially in the rearview mirror, the Channel Insider editorial team discuss the events, news stories, and disruptions that shaped the IT channel in 2024. Managing Editor Victoria During and Staff Writer Jordan Smith join Katie Bavoso for an in-depth discussion of a year that saw no shortage of seismic shifts. From the biggest…
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Video: How GoTo And Partners Enable The Remote Workforce
Tony Haller, Global Head of IT Partner Sales and Strategy at GoTo, sits down with Partner POV host Katie Bavoso to explain how GoTo is growing with partners and incentivizing that partner community to do so. With a simplified approach to asset management built around a Zero Trust framework, GoTo wants to help managed service…
Careers, channel, Global Security News, Managed Services, MSPs, MSSPs
The IT Job Market in 2024: MSPs and MSSPs in Review
The IT jobs market is in the midst of an evolution that’s moving as quickly as the IT channel itself. There is now a greater emphasis on employers providing a more employee-focused environment and for employees to be trained in emerging technologies flooding the channel, including the various applications of artificial intelligence (AI) technology. To…
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Video: MSP Unplugged On The Shifting MSP-Vendor Power Dynamic
Paco Lebron and Corey Kirkendoll of podcast MSP Unplugged return in Part 2 of their Channel Insider: Partner POV interview with host Katie Bavoso. In this half of the interview, Lebron and Kirkendoll explain how they try to help their MSP audience members learn at their own pace and why it’s important to consider what…